Delivery of the Next Phase of Citizen Services
In this Gov Talks session, we hear from Dan Bowes, Executive Director, Customer Service - Taxes and Grants, Revenue NSW, Melinda Smith, Chief Service Delivery Officer, ATO, and Francois Rizk, Head Public Sector, Newgen Software on exploring new requirements, challenges and opportunities for the delivery of the next phase of citizen services.
Recommendations
From Innovation Track to Real Impact, Karen Abey on Digital Transformation in Hobart
INTERVIEWS
19 Jan 2026
Modernizing Technology for the City of Lewisville
INDUSTRY TRENDS
12 Jan 2026
Tips from Figma for making your site more accessible
INDUSTRY TRENDS
5 Dec 2025
The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation
INDUSTRY TRENDS
9 Feb 2026
Let's Chat: Building Public Trust Through a 'Rights-First' Approach
INDUSTRY TRENDS
26 Jan 2026


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