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Digital Services and Customer Experience

Combining Data & Digital for a New Age of Government - Innovate Australia 2023

In this keynote session, Chris Fechner, Chief Executive Officer at the Digital Transformation Agency discusses how to combine data and digital to usher in a new age of public sector reform and digital service delivery.
Combining Data & Digital for a New Age of Government - Innovate Australia 2023
Australia 20 Mar 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Enhancing Citizen Experience with Cross-Agency Collaboration

Nathan Wilson, Director of Innovation & Collaboration, Business Solutions, from Sasktel discusses enhancing citizen experience with cross-agency collaboration
Enhancing Citizen Experience with Cross-Agency Collaboration
Canada 20 Mar 2023
Industry Trends
Public
Save Madeson Darcy Author avatar
IT Modernization and Cloud

Accelerating Transformation in Healthcare – Enabling Shifts to Predictive, Preventative, Personalized and Participatory Care

Dr David Rauchwerger, Chief and Medical Director of the Emergency Medicine Program and Sexual Assault and Domestic Violence Program, from Mackenzie Health discusses enabling shifts to predictive, preventative, personalized and participatory care
Accelerating Transformation in Healthcare – Enabling Shifts to Predictive, Preventative, Personalized and Participatory Care
Canada 20 Mar 2023
Industry Trends
Public
Save Madeson Darcy Author avatar
Data, Analytics and AI

Embracing a New Era of AI and Data to Accelerate Innovation in the APS

Public Sector AI and Data Showcase 2022
Understanding how to effectively store, manage, protect, govern and harness data however is a constant challenge. Adding layers to this are questions around ethics and privacy when it comes to data usage and especially AI, which in Australia has – in its short life – already garnered much negative attention. In an effort to better understand how the APS is embracing this next frontier we surveyed over 200 public sector professionals to better understand their challenges, priorities, strategic focus areas and critical next steps as they embrace progress.
Embracing a New Era of AI and Data to Accelerate Innovation in the APS
Australia 17 Mar 2023
Whitepapers & Reports
Members-only
Save Nouha Elmasri Author avatar
Cyber Security and Risk Management

The Banning Of TikTok On Government Devices

TikTok, which is a globally popular short video-sharing app, is owned by a billion-dollar Chinese tech company called ByteDance. Though it has been around for several years and has a large user base amongst teens and those in their twenties, the app has become the latest product in a political tug-of-war between China and numerous western democracies, with Canada being the latest.
The Banning Of TikTok On Government Devices
Canada 17 Mar 2023
Industry Trends
Public
Save Zahra Buchanan Author avatar
Cyber Security and Risk Management

Balancing Human Intent, Security & Digital Advancement - Innovate Western Australia 2023

In this keynote presentation Peter Bouhlas, Chief Information Security Officer and the Department of Premier and Cabinet delves into how to balance human intent with digital advancement.
Balancing Human Intent, Security & Digital Advancement - Innovate Western Australia 2023
Australia 16 Mar 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Discussing Strategies to Reduce the Digital Divide - Innovate Western Australia 2023

In this session, our panel of government leaders discuss strategies to reduce the digital divide. Featuring insights from Paul Tziakos, Henrietta Farrell and Charlie Gunningham.
Discussing Strategies to Reduce the Digital Divide - Innovate Western Australia 2023
Australia 16 Mar 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar
Digital Services and Customer Experience

Co-Designing Government Services with Citizens for Superior Experiences - Innovate Western Australia 2023

In this keynote presentation Danielle Giles, Business Innovation & Capability Team Lead at Western Power Office delves into Western Power's citizen co-design strategies that are helping to optimise citizen experiences.
Co-Designing Government Services with Citizens for Superior Experiences - Innovate Western Australia 2023
Australia 16 Mar 2023
On Demand
Members-only
Save Nouha Elmasri Author avatar

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