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Modernising Council Services to Revolutionise Customer Experience
Part of the Local Government National Insights Series - 5 Key Takeaways based on Public Sector Network’s Virtual Event, 1 June 2022)Like all tiers of government across Australia, the local government sector has been ravaged by the global pandemic and the continued after affects. Though most of the …
Digital Services and Customer Experience
Combining Data & Digital for a New Age of Government - Innovate Australia 2023
In this keynote session, Chris Fechner, Chief Executive Officer at the Digital Transformation Agency discusses how to combine data and digital to usher in a new age of public sector reform and digital service delivery.
Digital Services and Customer Experience
Enhancing Citizen Experience with Cross-Agency Collaboration
Nathan Wilson, Director of Innovation & Collaboration, Business Solutions, from Sasktel discusses enhancing citizen experience with cross-agency collaboration
IT Modernization and Cloud
Accelerating Transformation in Healthcare – Enabling Shifts to Predictive, Preventative, Personalized and Participatory Care
Dr David Rauchwerger, Chief and Medical Director of the Emergency Medicine Program and Sexual Assault and Domestic Violence Program, from Mackenzie Health discusses enabling shifts to predictive, preventative, personalized and participatory care
Data, Analytics and AI
Embracing a New Era of AI and Data to Accelerate Innovation in the APS
Public Sector AI and Data Showcase 2022
Understanding how to effectively store, manage, protect, govern and harness data however is a constant challenge. Adding layers to this are questions around ethics and privacy when it comes to data usage and especially AI, which in Australia has – in its short life – already garnered much negative attention. In an effort to better understand how the APS is embracing this next frontier we surveyed over 200 public sector professionals to better understand their challenges, priorities, strategic focus areas and critical next steps as they embrace progress.
Cyber Security and Risk Management
The Banning Of TikTok On Government Devices
TikTok, which is a globally popular short video-sharing app, is owned by a billion-dollar Chinese tech company called ByteDance. Though it has been around for several years and has a large user base amongst teens and those in their twenties, the app has become the latest product in a political tug-of-war between China and numerous western democracies, with Canada being the latest.
Cyber Security and Risk Management
Balancing Human Intent, Security & Digital Advancement - Innovate Western Australia 2023
In this keynote presentation Peter Bouhlas, Chief Information Security Officer and the Department of Premier and Cabinet delves into how to balance human intent with digital advancement.
Digital Services and Customer Experience
Discussing Strategies to Reduce the Digital Divide - Innovate Western Australia 2023
In this session, our panel of government leaders discuss strategies to reduce the digital divide. Featuring insights from Paul Tziakos, Henrietta Farrell and Charlie Gunningham.
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