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Digital Services and Customer Experience

Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future

Digital NSW 2024
Hear from the The Hon. Jihad Dib, MP, Minister for Customer Service and Digital Government, Minister for Emergency Services, and Minister for Youth Justice New South Wales as he discusses …
Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future
Australia 1 Jan 2024
On Demand
Members-only
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Workforce, Skills and Capability

Building the Skills and Capabilities Required for the Future

Digital NSW 2024
In this session, we delve into the crucial topic of building skills and capabilities for the future workforce.
Building the Skills and Capabilities Required for the Future
Australia 1 Jan 2024
On Demand
Members-only
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Digital Services and Customer Experience

Seamless Citizen Engagement: The Path to Simplicity

In this keynote presentation The Hon. Victor Dominello, Former Minister for Digital and Customer Service with the NSW Government & Founder of ServiceGen discusses how to harness citizen engagement, co-creation …
Seamless Citizen Engagement: The Path to Simplicity
Canada 20 Dec 2023
On Demand
Public
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Digital Services and Customer Experience

A Culture of Empathy: Supporting the Modern Public Service

Public Sector Innovation Show British Columbia
In this keynote presentation Shannon Salter, Deputy Minister to the Premier, Cabinet Secretary, and the Head of the Public Service, Office of the Premier, Government of British Columbia discusses how …
A Culture of Empathy: Supporting the Modern Public Service
Canada 20 Dec 2023
On Demand
Members-only
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Digital Services and Customer Experience

Empowering People to Live and Work Better

Public Sector Innovation Show British Columbia
In this keynote presentation CJ Ritchie, Associate Deputy Minister and Government Chief Information Officer with the Government of British Columbia discusses how digital credentials can help governments provide more efficient …
Empowering People to Live and Work Better
Canada 20 Dec 2023
On Demand
Members-only
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Digital Services and Customer Experience

Digital Transformation at the Government of Alberta

Public Sector Innovation Show British Columbia
Here, Peter Madden, Senior Enterprise Account Executive-Western Canada Government at ServiceNow sits down with Terry Schultz, Director of Business Technology and Innovation at the Government of Alberta to explain how …
Digital Transformation at the Government of Alberta
Canada 20 Dec 2023
On Demand
Members-only
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Data, Analytics and AI

The Responsible AI Revolution

Public Sector Innovation Show British Columbia
In this session a panel of public sector leaders discuss how to harness the power of AI for good.
The Responsible AI Revolution
Canada 20 Dec 2023
On Demand
Members-only
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Data, Analytics and AI

Leveraging Responsible AI for Public Sector ROI

Public Sector Innovation Show British Columbia
In this session Andrew Donaher, President, AI & Analytics at CGI discusses the opportunities and risks of AI.
Leveraging Responsible AI for Public Sector ROI
Canada 20 Dec 2023
On Demand
Members-only
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