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INTERVIEWS
Speaker Spotlight Q&A: Julia Wong, IT Accessibility Compliance Officer, Massachusetts Executive Office of Health and Human Services 

Speaker Spotlight Q&A: Julia Wong, IT Accessibility Compliance Officer, Massachusetts Executive Office of Health and Human Services 

For nearly 20 years, Julia Wong has been instrumental in addressing accessibility issues within the Commonwealth of Massachusetts through her knowledge of general accessibility standards and compliance, Section 508 of the Rehabilitation Act, WCAG2 standards, as well as testing and remediation of various forms of electronic mediums. She has contributed to the accessibility standards for the Commonwealth by co-authoring the original state standards and the Executive Office of Health and Human Services (EOHHS) Secretariat Accessibility Policy. In her current role as the EOHHS Accessibility Compliance Officer, she ensures that EOHHS agencies are creating website content and developing applications that are …

Knia Pablo Digital Services and Customer Experience
29 Apr 2022
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INTERVIEWS
Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights

Spotlight Interview: Jessica Bensel, CHRO, U.S. Department of Commerce - Federal HR Insights

I am the Director for the Office of Human Resources Management (OHRM) and the Chief Human Capital Officer (CHCO) for the Department of Commerce. I inform the Deputy Secretary of Commerce on all things Human Capital. My office is the strategic arm for the Department – working in Learning and Development, ER/LR, talent services, accountability, risk, safety, health, executive resources, succession planning, and more. I also teach undergraduate classes for UMGC in HR – have for over ten years now. I came to DOC in September. Prior to being at DOC, I was at DHS/USCIS and before that at the …

Paris Armstrong Workforce, Skills and Capability
1 Apr 2022
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INTERVIEWS
#GovInnovator Q&A: Deshard Stevens, CISO, NYC Commission on Human Rights

#GovInnovator Q&A: Deshard Stevens, CISO, NYC Commission on Human Rights

Deshard Stevens is a Chief Information Security Officer (CISO) with over 12 years of experience managing, developing, and implementing business strategies and technical solutions while leading and managing project development, cloud strategy, and information technology teams. Deshard was the recipient of the 2018 Rising Star Award from the New York City Public Sector CIO Academy. He is certified as a Project Management Professional (PMP), Certified in Risk and Information System Control (CRISC), Certified Data Privacy Solutions Engineer (CDPSE), and holds a Master of Business Administration. In his free time, Deshard is an avid runner. I am currently the Chief Information …

Paris Armstrong Digital Services and Customer Experience
16 Feb 2022
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INTERVIEWS
Exclusive Q&A: VITA's COO Talks Government Automation, RPA, and Leadership

Exclusive Q&A: VITA's COO Talks Government Automation, RPA, and Leadership

Jonathan Ozovek is the Chief Operating Officer of the Virginia Information Technologies Agency - or VITA; a convenient acronym if ever there were one, given the importance of information technology to all aspects of life today. Answer: The main lesson I learned is how quickly the world can change. There is a level of connectivity and interdependency throughout the world today that was not the case decades ago. The main lessons I have reinforced are two fold...first, never lose sight of what is important and do not take your loved ones for granted and second, have multiple backup plans (i.e. …

Paris Armstrong Digital Services and Customer Experience
27 Jan 2022
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INTERVIEWS
People, Processes & Public Service: Executive Q&A with CalHR’s Chief of Administration, Brendan Murphy

People, Processes & Public Service: Executive Q&A with CalHR’s Chief of Administration, Brendan Murphy

With a career spanning nearly 20 years across both the public and private sectors – CalHR's Brendan Murphy has been a leader at spearheading effective change and ensuring that his team remain motivated and engaged. With a background spanning Finance and Emergency Management – Brendan has experience and expertise that seems tailor-made for our current crisis. Originally, I was drawn to public service to help people. I started in public safety on law enforcement and corrections assignments. The draw for me was really to keep people safe, however as I understood the system more I saw the chance to impact …

Paris Armstrong Workforce, Skills and Capability
26 Jan 2022
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INTERVIEWS
Government Innovator Spotlight Q&A: Ed Kelly, CDO, State of Texas

Government Innovator Spotlight Q&A: Ed Kelly, CDO, State of Texas

As CDO for the State of Texas my role is multi-faceted. I have the great opportunity to work with almost every state agency and institution of higher education helping them to develop their data management programs. The office of the Chief Data Office (OCDO) serves as the chief evangelist for data best practices, as well as data broker, facilitator, trainer, and collaborator. I have worked in Texas state government for 14 years as a CIO, CAO and now a CDO for 6 years. When the opportunity came up to develop and manage a statewide program, I was very interested. Guess …

Neboneid Hamoo Data, Analytics and AI
11 Jan 2022
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INTERVIEWS
Government Innovator Spotlight Q&A: Karen S. Howard Internal Revenue Service Director of the Office of Online Services

Government Innovator Spotlight Q&A: Karen S. Howard Internal Revenue Service Director of the Office of Online Services

What advice would you give to the younger generation of women pursuing a career in technology and more broadly within public service? What is one piece of advice you wish someone had shared with you when you were beginning your career?

Paris Armstrong IT Modernization and Cloud
29 Sep 2021
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INTERVIEWS
Government Innovator Spotlight Q&A: Michaela Geronima Doelman - CHRO, Washington State ESD

Government Innovator Spotlight Q&A: Michaela Geronima Doelman - CHRO, Washington State ESD

I’m the Chief Human Resources Officer (CHRO) for the Washington State Employment Security Department (ESD). I kind of got here by accident. Although public service was always where I wanted to be, HR wasn’t even on my radar of options, I just knew I wanted to help people like my parents did in their public service jobs. After graduating from college and working in Mexico for a couple of years, I moved back to the US in 2007 and wasn’t in the position to be picky about what job I could take, I just wanted one that paid the bills …

Paris Armstrong Workforce, Skills and Capability
2 Sep 2021
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