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General
On Demand: Elevating Digital Government Webinar
Insights from Greg Curcio, Director, Customer and Technology, City of Stonnington; Daniel Lewis, General Manager Digital Operations, Casey Cardinia Libraries; and Matthew Fernandes, Head of Public Sector, Freshworks as they explore how the public sector can leverage digital transformation to deliver positive outcomes to communities, improve self-service capabilities and increase transparency in the eyes of citizens.
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On Demand: Connecting Policy with Outcomes Webinar
Public sector agencies are often expected to deliver increasingly complex and cross-jurisdictional social policies with limited time and resources. Navigating these barriers is key to translating policy to citizen outcomes, and will be the primary focus of this webinar. Hear insights from: Rick Macourt, Director, Strategic and Aboriginal Outcomes, NSW Treasury Michael Talbot, Ex-Deputy Secretary, Courts & Tribunal Services, NSW Department of Justice Julie Brereton, Senior Director Online Strategy and Design, ACT Health
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On Demand: Service Transformation Innovation Webinar
Insights from Simon Adcock, Manager Customer, Information and Technology Service, Wollondilly Shire Council and other experts on how to provide streamlined services to users through customer-centric service delivery models, better manage resources, workflows and field services across business functions and operations and drive seamless CX across a range of digital services, capitalising on each customer interaction to eliminate process duplication.
Data, Analytics and AI
On Demand: Innovate Virginia 2022 - Bridging the Digital Divide
Hear from Erin Sutton and Suresh Soundararajan about bridging the digital divide and how digital technologies can be used to improve public engagement through safer, more secure and reliable services.
IT Modernization and Cloud
On Demand: Innovate Virginia 2022 -
Join David as he delves into collaboration between private sector and public sector in driving innovation.
IT Modernization and Cloud
Digital.NSW 2021 - ICT Stream Case Study with Simon Geraghty
Simon Geraghty shares ideas on strategising cloud consumption to transform and accelerate digital service delivery.
IT Modernization and Cloud
Digital.NSW 2021 - ICT Stream Case Study with Tony Chapman
Tony Chapman dives into the best strategies to collaborate across clusters to strengthen whole-of-government cyber security.
Workforce, Skills and Capability
On Demand: Innovate Pennsylvania 2022 - Replacing Legacy Systems
Hear from Allen Mehta as he discusses Replacing Legacy Systems While Shaping Tomorrow’s Leaders in this keynote session.
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