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Cyber Security and Risk Management
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Public Sector Innovation Show - Ontario Insights
Digital Services and Customer Experience
Public Sector Podcast: Tech Trends Transforming the Public Sector
Public Sector Innovation Show - Ontario
Three Perspectives on Navigating the New Frontier in Manitoba
Workforce, Skills and Capability
Public Sector Podcast: Building a Modern and Agile Workforce
Public Sector Innovation Show - Ontario
How modern leaders are balancing technological advancement with human-centered policies with Shakira Naraine, Chief People Officer, Toronto Transit Commission
Digital Services and Customer Experience
The Public Sector Podcast: Automation and the Future of Work
Public Sector Innovation Show - Ontario
The strategies and actions being taken by the Ontario's Ministry of Labour with Simone Atungo, Assistant Deputy Minister of Workforce Policy and Innovation Division at the Ontario Ministry of Labour, …
Digital Services and Customer Experience
Let's Chat: Service Ontario Product and Service Digitalization Approach
Public Sector Innovation Show - Ontario
At Public Sector Innovation Show Ontario 2023 in Toronto, we caught up with Renu Kulendran, Deputy Minister, Ministry of Public and Business Service Delivery on Service Ontario product and service …
Digital Services and Customer Experience
From a Systematic to a Human-Centered Approach - How Technology is Enhancing Citizen Services
Public Sector Innovation Show - Ontario
At our Public Sector Innovation Show - Ontario, Renu Kulendran, Deputy Minister from The Ministry of Public and Business Service Delivery deep dives into how technology improves citizen services in the public sector.
Digital Services and Customer Experience
Innovating with Emerging Technologies: What’s Next for the Public Sector
Public Sector Innovation Show - Ontario
In this partner session, we hear from Sujatha Kamma, Public Sector Industry Advisor, SAP ISBN, discusses the broader idea of how public sectors can use and adapt innovation while showcasing the ideas that SAP has regarding innovation in the public sector. Sujatha focuses on resilience and employees being the focus of innovation in a department and how in 2023 and future, governments can focus more closely on the citizen and better ways to understand them.
Data, Analytics and AI
Trust, Accountability, and Privacy with New Technologies
Public Sector Innovation Show - Ontario
In this panel discussion, our government leaders discuss which technologies have the greatest transformative potential and how governments can harness their benefits, how best to address the challenges of these technologies, and how best to protect the privacy and security of citizens' data. Hear insights from Kalyan Chakravarthy, CIO, Electrical Safety Authority, Uma Gopinath, CIO, Metrolinx and Gord Reynolds, VP, Commercial Advisory & Strategy, Infrastructure Ontario.
Digital Services and Customer Experience
The Future of Public Services: Anticipating Trends and Preparing for Change
Public Sector Innovation Show - Ontario
In this panel discussion, we hear insights from Maud Murray, Deputy Minister, Ministry of Red Tape Reduction and Darrel Shaw, Client Partner, Public Sector, IBM and Greg Essensa, Chief Electoral Officer, Elections Ontario on how their departments have leveraged technology to improve their services and the citizen experience and how they have used evolving technology to respond to changing citizen demands and expectations. The panel members also discuss the challenges they have faced meeting citizen needs in the past and how they have overcome these challenges and will in future.
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