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Jennifer Balon's Insights

INDUSTRY TRENDS
Let's Chat: Bridging the AI Trust Gap

Let's Chat: Bridging the AI Trust Gap

In this candid conversation, Fujitsu Intelligence CEO Nicholas Lee shares how private-sector AI experience can build public trust, empower workforces, and ethically transform service delivery in BC.

Jennifer Balon Data, Analytics and AI
26 Jan 2026
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INDUSTRY TRENDS
Let's Chat: Building Public Trust Through a 'Rights-First' Approach

Let's Chat: Building Public Trust Through a 'Rights-First' Approach

Michael Harvey, Information and Privacy Commissioner, Government of British Columbia

Jennifer Balon Cyber Security and Risk Management
26 Jan 2026
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INDUSTRY TRENDS
Overcoming Challenges in IT Modernization Projects

Overcoming Challenges in IT Modernization Projects

Unlock government agility: master the strategies to modernize IT amidst complexity, ensuring long-term value and operational resilience.

Jennifer Balon IT Modernization and Cloud
19 Jan 2026
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INDUSTRY TRENDS
Future Trends in Digital Government BC

Future Trends in Digital Government BC

Insights from the Government Innovation Showcase BC 2025 reveal the practical skills and strategies defining the year ahead.

Jennifer Balon Cyber Security and Risk Management
13 Jan 2026
Global
ON DEMAND
Future-Ready Governance: Aligning Data, AI, and Modern IT for Impactful Public Service

Future-Ready Governance: Aligning Data, AI, and Modern IT for Impactful Public Service

The 6 Foundational Tech Trends Shaping Public Sector Strategy in 2025

Jennifer Balon Data, Analytics and AI
12 Jan 2026
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INDUSTRY TRENDS
Modernizing Technology for the City of Lewisville

Modernizing Technology for the City of Lewisville

The Public Sector Tech Blueprint: From Modernization to Strategic Integration for 2026

Jennifer Balon IT Modernization and Cloud
12 Jan 2026
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INDUSTRY TRENDS
How Can Governments Build Trust in the Digital Age? A Rights-First Approach from Michael Harvey

How Can Governments Build Trust in the Digital Age? A Rights-First Approach from Michael Harvey

Learn why treating privacy as a fundamental right is the key to building public trust and driving successful innovation.

Jennifer Balon Digital Services and Customer Experience
11 Nov 2025
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INDUSTRY TRENDS
Modernizing Government Services to Drive Economic Impact and ROI

Modernizing Government Services to Drive Economic Impact and ROI

A fireside chat with BC Registrar on how they actually modernized services, improved performance, and delivered real ROI for the government

Jennifer Balon IT Modernization and Cloud
9 Oct 2025
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Recommendations

Let's Chat: Building Public Trust Through a 'Rights-First' Approach
Let's Chat: Building Public Trust Through a 'Rights-First' Approach
INDUSTRY TRENDS 26 Jan 2026
Inside Tennessee’s Digital Future: How the State Is Redefining Procurement and IT Success in FY26
Inside Tennessee’s Digital Future: How the State Is Redefining Procurement and IT Success in FY26
INTERVIEWS 13 Nov 2025
Midnight In The War Room
Midnight In The War Room
INDUSTRY TRENDS 17 Dec 2025
Driving Citizen-Centric Transformation Across Australia’s Public Sector
Driving Citizen-Centric Transformation Across Australia’s Public Sector
INDUSTRY TRENDS 9 Dec 2025
Tips from Figma for making your site more accessible
Tips from Figma for making your site more accessible
INDUSTRY TRENDS 5 Dec 2025