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Patrick Joy's Insights

INDUSTRY TRENDS
Innovate South Australia 2024 Key Takeaways: The Drive Forward for a Digital and Secure SA Public Sector

Innovate South Australia 2024 Key Takeaways: The Drive Forward for a Digital and Secure SA Public Sector

Digital Equity in South Australia: Insights on Accessible Services, Collaboration, and Inclusive Innovation.

Patrick Joy IT Modernization and Cloud
20 Jan 2025
Flag of Australia
GUIDES
Is Productivity Australian Government's Burning Platform to Drive Digital Transformation?

Is Productivity Australian Government's Burning Platform to Drive Digital Transformation?

Research Innovation Council ANZ Executive Summary | Vol.02 | Australian Public Service | ANU Tech Policy Design Centre

Patrick Joy Digital Services and Customer Experience
19 Jan 2025
Flag of Australia
INDUSTRY TRENDS
Innovate South Australia 2024 Key Takeaways: Cyber Security & Risk Management

Innovate South Australia 2024 Key Takeaways: Cyber Security & Risk Management

Strengthening Digital Trust: Enhancing Cybersecurity Through Audits, Collaboration, and Innovative Frameworks in South Australia

Patrick Joy Cyber Security and Risk Management
16 Jan 2025
Flag of Australia
INDUSTRY TRENDS
Innovate South Australia 2024 Key Takeaways: Technology & Data

Innovate South Australia 2024 Key Takeaways: Technology & Data

Achieving Modern Workplaces: How AI and Data Excellence Transform Organisational Strategy

Patrick Joy Data, Analytics and AI
16 Jan 2025
Flag of Australia
INDUSTRY TRENDS
Innovate South Australia 2024 Key Takeaways: Digital Services & CX

Innovate South Australia 2024 Key Takeaways: Digital Services & CX

The Benefit of Digital: The Value in South Australia's Citizen-Centric Transformation

Patrick Joy Digital Services and Customer Experience
15 Jan 2025
Flag of Australia
INDUSTRY TRENDS
State of the Service Spotlight: South Australian Innovation 2024

State of the Service Spotlight: South Australian Innovation 2024

Discover insights from South Australia's top public sector innovators on addressing key challenges, prioritising digital reform and innovation, and fostering cross-functional collaboration to drive successful transformation.

Patrick Joy Digital Services and Customer Experience
15 Jan 2025
Flag of Australia
WHITEPAPERS & REPORTS
The High Stakes of Digital Citizen Experience

The High Stakes of Digital Citizen Experience

This whitepaper explores how AI, automation, and integrated digital platforms are transforming public sector services to enhance citizen engagement, efficiency, and trust.

Patrick Joy Digital Services and Customer Experience
15 Jan 2025
Flag of Australia
INDUSTRY TRENDS
The Cost of Regulation: Drivers for Regulatory Reform and Digital Service Transformation

The Cost of Regulation: Drivers for Regulatory Reform and Digital Service Transformation

10 Year Projections of the Australian Government Estimated Annual Impact on Regulatory Burden.

Patrick Joy General
5 Jan 2025
Flag of Australia

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