Public Sector Network » Insights

Lily Stokes's Insights

People & Culture

Powering Performance in the Public Sector

This is where Te Ao Māori (the Māori worldview) might come in handy. “Our visions look 150 to 300 years into the future because we look at intergenerational well-being.” Māori traditions don’t always align with western culture, “but our people can generally connect to purpose, even in lieu of a vision, because many of us understand how to help achieve an organisation’s purpose.” “Being able to achieve a purpose is very important when the structure of an organisation is extremely complicated. The NZTE is the trading arm of New Zealand’s government, and has “about 800 staff operating in 52 international …

Powering Performance in the Public Sector

Cyber Security & Risk Management

The Cyber Journey with Okta

The last couple of years since the start of the pandemic have seen an increase in the types and number of cyber security threats, but also in the brazenness of the attacks. According to the survey responses, over half of Australia’s public sector agencies are currently impleme…

The Cyber Journey with Okta

People & Culture

Improving Leadership Representation for Women from Diverse Backgrounds

The following ten rules are based specifically on Senator Jaffer’s experience, but she says they are particularly important if you want to break down barriers. That is a very difficult thing to do, but it is much easier than it was 50 years ago. Moreover, there is a much bigger group of women in the public service these days, verging on 50%, but there is still not the diversity of backgrounds in the parliament or in the public service as there is in general society, so there is still a lot of work to do in order to get the …

Improving Leadership Representation for Women from Diverse Backgrounds

Data & Analytics

Data Management & Analytics Roadshow 2022 Highlights

This year's Data Management and Analytics Roadshow focused on exploring emerging techniques for data visualisation such as Data Sharing and Artificial Intelligence, as we shared real-world case studies and engage in thought-provoking roundtables.

Data Management & Analytics Roadshow 2022 Highlights

People & Culture

New Ways of Working

It is fair to say that the last two years have been rather tumultuous for much of Eastern Australia. In NSW in particular there were bushfires in late 2019, the pandemic that started in 2020, the floods of early 2021, and then the Delta strain of the pandemic in the second half of 2021. Nicole Grice, the Director of People, Performance, and Culture at the NSW Department of Planning, Industry, and Environment (DPIE), says that “we have been operating in a heightened crisis mode for two years now.” DPIE has been at the centre of much of the state’s response …

New Ways of Working

People & Culture

Future of Learning and Development Insights

As such, the only way to embed L&D is through continuous and ongoing learning. At the APSC they are “adopting a continuous learning model to enable our workforce to build the critical capabilities needed to do their best work today, and the ability to learn and adapt at the speed of change.” At ESTA, Shannon Pigram says that they too are adopting an ongoing learning approach. It is about “ensuring that there are constant conversations about it and that little challenges that occur with a number of little initiatives. We then look at leveraging those against our existing workflow and …

Future of Learning and Development Insights

People & Culture

Adapting to Drive Organisational Change

At our first HR & Future of Work National Insights Virtual Event, Paul Wilding, Director of Employee Relations, Department of Education explored: Since the start of the pandemic, in particular, the concept of well-being has been bandied about across all levels of the media, the government, and the community. But why is it important in a workplace context, and how should it be applied? These are some of the questions that have been bothering Paul Wilding, the Director of Employee Relations at the Department of Education in Western Australia. In a word, he says that well-being “is really about flourishing. …

Adapting to Drive Organisational Change

Technology & Transformation

Maximising Innovation & IT initiatives to prepare the way for better citizen outcomes

A practical example of the impact of data and digital comes from the management of and response to COVID-19. WA, like all jurisdictions, has a vaccine and check-in app. In fact, WA has two government-sanctioned apps. Either way, they have “2.2 million registered users. For context, there are about 2.6 million Western Australians, and we are a state that basically hasn’t had COVID-19 for two years.” No other service or program has been able to interact with nearly 85% of the population. “There’s no way we could have had that reach with face-to-face engagement or with a policy change unless …

Maximising Innovation & IT initiatives to prepare the way for better citizen outcomes

Recommendations

Navigating the Path to a Modern Australian Public Service: An Insight into APS Reform Efforts and Future Strategies

Interviews 6 Apr 2024

The imperative for collaborative IT in Australian state governments

Industry Trends 8 Feb 2024

Western Australia's Unique Cyber Challenges

Industry Trends 25 Jan 2024

Is Government Optimising One of Its Best Service Design Partners – Its Citizens?

Industry Trends 4 Apr 2024

Discussing the Future of Modern Government Service Design with the Hon Victor Dominello and Damon Rees

Interviews 2 Apr 2024