Leveraging AI & Analytics to Enable Citizen Services Innovation & Delivery
In this Specialist Perspective session, we hear insights from Laxmi Narayana Piska, Global Director, CloudSMART Industry Consulting & Strategy, HCLTech, on how large consumer generated data sets can be analysed to deliver numerous beneficial outcomes.
Our speakers discuss how consumer generated data sets create efficiency, scalability and more accurate insights. They explain AI analytics in adopting and evolving human-centric design and addressing AI adoption challenges by applying the arsenal of skills, experience, assets, best practices and partnerships available.
Recommendations
AI for public servants: Using AI agents
GUIDES
15 Dec 2025
Key Takeaways: Building a Future-Ready Digital NSW
INDUSTRY TRENDS
9 Dec 2025
Innovate Federal 2025 Key Takeaways: Data, Analytics and AI
INDUSTRY TRENDS
8 Dec 2025
The Public Sector Podcast: Data-Driven Corrections: Turning Operational Data into Actionable Insights
INDUSTRY TRENDS
17 Nov 2025
Why Every Emerging Technology Conversation Ends Up Being About People
GUIDES
4 Nov 2025