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Digital Government & CX
The Future is Now: Stakeholder Engagement for 2023 and Beyond - Innovate Atlantic Canada 2023
In this session Andy Krenz, General Manager/Senior Director of Public Sales & Customer Success at ThoughtExchange and Ross McLaren, Director of Communications with the Government of Nova Scotia discuss how to unite communities and teams with qualitative experience and survey data as well as creating more effective, efficient and equitable outcomes amidst bureaucracy and red tape.
Technology & Transformation
From Digital Strategy to Execution: One Cloud Step at a Time - Innovate Atlantic Canada 2023
In this session hear a former public servant’s journey and lessons learned from problem definition to Cloud-enabled business outcomes. Featuring insights from, Chris Daoust, Head of Customer Engineering - Public Sector, Healthcare and Higher Education (Canada) at Google.
Digital Government & CX
Enhancing the Government Digital Experience to Engage Citizens - Innovation Show Atlantic Canada 2023
In this keynote session Wendy MacDermott, Chief Experience Officer, Department of Social Development with the Government of New Brunswick discusses the importance of listening to the authentic client voice to design a human-centred digital experience which is engaging, builds trust and participation, as well as reducing admin burden to improve effectiveness and clients’ experiences.
Technology & Transformation
Let's Talk: Diversity, Equity, and Inclusion in Workforce Development
Ahead of his 2023 session at Government Innovation New York, we're sharing a chat we had last year with Oswaldo Mestre Jr., Chief Service Officer & Director of Citizen Services for the City of Buffalo Division of Citizen Services. In it, he highlights the importance of diversity, equity and inclusion in workforce development. Join Oswaldo at his next talk - all about Building Successful Data Relationships - at the 2023 Government Innovation New York event on May 17th.
Technology & Transformation
Collaboration for Equality - Innovate Georgia 2023
In this keynote session, Josh Hildebrandt, Director of Broadband Initiatives at the Georgia Technology Authority discusses how the Georgia Technology Authority and State of Georgia promotes collaboration between state agencies, local governments, industry representatives, community organizations, and others to create a common vision and deploy generational public funding opportunities
Technology & Transformation
Stakeholder Engagement for 2023 and Beyond - Innovate Georgia 2023
In this keynote session, Andy Krenz, General Manager/Senior Director of Public Sales & Customer Success, ThoughtExchange the evolution of stakeholder and community engagement, adjacencies in other industries, and successes from your peers to help us foster mutually beneficial relationships built for 2023 and beyond.
Data & Analytics
Maximizing Data Value While Minimizing Risk - Innovate Georgia 2023
In this keynote session, Joseph D’Angelo, Chief Data Officer at Athens-Clarke County, Georgia discusses the benefits of implementing a data governance strategy to optimise your data use, while mitigating risk.
Cyber Security & Risk Management
Understanding the Threat Landscape in an Artificial World - Innovate Georgia 2023
In this keynote session, Daniel Sergile, former CISO and current Consulting Director for Unit 42 explains what you can do to better proactively defend against these emerging threats. Additionally, learn how Machine Learning and Artificial intelligence has changed the playing field with cybersecurity teams and threat actors.
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