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Digital Government & CX
The Future is Now: Stakeholder Engagement for 2023 and Beyond - Innovate Atlantic Canada 2023
In this session Andy Krenz, General Manager/Senior Director of Public Sales & Customer Success at ThoughtExchange and Ross McLaren, Director of Communications with the Government of Nova Scotia discuss how to unite communities and teams with qualitative experience and survey data as well as creating more effective, efficient and equitable outcomes amidst bureaucracy and red tape.
Technology & Transformation
From Digital Strategy to Execution: One Cloud Step at a Time - Innovate Atlantic Canada 2023
In this session hear a former public servant’s journey and lessons learned from problem definition to Cloud-enabled business outcomes. Featuring insights from, Chris Daoust, Head of Customer Engineering - Public Sector, Healthcare and Higher Education (Canada) at Google.
Digital Government & CX
Enhancing the Government Digital Experience to Engage Citizens - Innovation Show Atlantic Canada 2023
In this keynote session Wendy MacDermott, Chief Experience Officer, Department of Social Development with the Government of New Brunswick discusses the importance of listening to the authentic client voice to design a human-centred digital experience which is engaging, builds trust and participation, as well as reducing admin burden to improve effectiveness and clients’ experiences.
Technology & Transformation
Partner Content
Connectivity 4.0 series: The new business imperative
Connectivity 4.0 series – part 1 Your road map to building tomorrow’s networks and connected technologies to support your whole-of-business digital transformation.
Education & Future of Learning
Partner Content
How to Get Skills From Your Curriculum to a Digital Wallet
Making the shift to skills starts with a process that many find challenging: surfacing skills that are actually taught and learned through existing courses, and making them visible to educators, learners, and employers. For that to happen we need to move from conceptual discussions to the realm of practical application.
People & Culture
The Future of Government: HR Leaders in Action
As organizations continue to adapt to the ever-changing landscape of work, HR leaders in government must take proactive measures to build a future-ready organization. In this article, we will examine some advice from five HR leaders within the Canadian public sector on how to achieve this. Our five experts representing the Financial Services Regulatory Authority of Ontario, Alberta Pensions Services Corporation, Public Services and Procurement Canada, Fraser Health and the Toronto Transit Commission will be participating in our upcoming HR and Future of Work Roadshow where they will be further sharing their insights into how their organizations are remaining agile …
Technology & Transformation
Let's Talk: Diversity, Equity, and Inclusion in Workforce Development
Ahead of his 2023 session at Government Innovation New York, we're sharing a chat we had last year with Oswaldo Mestre Jr., Chief Service Officer & Director of Citizen Services for the City of Buffalo Division of Citizen Services. In it, he highlights the importance of diversity, equity and inclusion in workforce development. Join Oswaldo at his next talk - all about Building Successful Data Relationships - at the 2023 Government Innovation New York event on May 17th.
People & Culture
HR Leaders Driving Change Through Unique DEI Strategies
HR leaders within the public service are further recognizing the importance of embracing DEI and are making some notable progress within this area. We’ve had the pleasure of hearing from three individuals who are set to participate in next month’s HR and Future of Work Roadshow, and who have shared their valuable insights, expertise and experiences with their own organization’s DEI initiatives.
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