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Workforce, Skills and Capability
Workforce, Skills and Capability
Investing in Talent Development, Upskilling and Reskilling to Build the Future Workforce
Roadshow 2023: HR and Future of Work
In this Government Keynote session, we hear from Chelsea Dahl, Director, Talent Acquisition Service Enhancement, Government of Alberta, on overcoming the deficits and challenges in the talent acquisition process in the Alberta public sector, and how to design and implement recruitment service for the workforce of the future. Our government leader explains two key areas in further detail: Recruitment Demand - factors that drive increased demand, internal vs external demand, challenges with internal recruitment and talent, external factors (ie - increased competition for top talent) Data-Informed Recruitment - better access to workforce analytics, redesign off & on-system recruitment process, expansion …
Workforce, Skills and Capability
Enabling a High-Performing Public Sector Workforce | Navigating the Pathway to a Desired Outcome
ANZ HR Innovation Roadshow
We have heard the phrase ‘future of work’ for several years. But if there was ever a time, when we should address it, it is now. This is the future of work, and it’s here to stay. So, how can the public sector adopt and adapt?
Data, Analytics and AI
Pioneering Progress: The Future of AI Within Australia - Critical Considerations and Responsibilities Leading Into 2024
Artificial Intelligence (AI) is one of those technologies, like advances in gene editing or quantum computing, which has the power to change life itself. It has the potential to transform economies, unlock new societal and environmental value, and accelerate scientific discovery. With AI estimated …
Digital Services and Customer Experience
From a Systematic to a Human-Centered Approach - How Technology is Enhancing Citizen Services
Public Sector Innovation Show - Ontario
At our Public Sector Innovation Show - Ontario, Renu Kulendran, Deputy Minister from The Ministry of Public and Business Service Delivery deep dives into how technology improves citizen services in the public sector.
Digital Services and Customer Experience
Innovating with Emerging Technologies: What’s Next for the Public Sector
Public Sector Innovation Show - Ontario
In this partner session, we hear from Sujatha Kamma, Public Sector Industry Advisor, SAP ISBN, discusses the broader idea of how public sectors can use and adapt innovation while showcasing the ideas that SAP has regarding innovation in the public sector. Sujatha focuses on resilience and employees being the focus of innovation in a department and how in 2023 and future, governments can focus more closely on the citizen and better ways to understand them.
Data, Analytics and AI
Trust, Accountability, and Privacy with New Technologies
Public Sector Innovation Show - Ontario
In this panel discussion, our government leaders discuss which technologies have the greatest transformative potential and how governments can harness their benefits, how best to address the challenges of these technologies, and how best to protect the privacy and security of citizens' data. Hear insights from Kalyan Chakravarthy, CIO, Electrical Safety Authority, Uma Gopinath, CIO, Metrolinx and Gord Reynolds, VP, Commercial Advisory & Strategy, Infrastructure Ontario.
Digital Services and Customer Experience
The Future of Public Services: Anticipating Trends and Preparing for Change
Public Sector Innovation Show - Ontario
In this panel discussion, we hear insights from Maud Murray, Deputy Minister, Ministry of Red Tape Reduction and Darrel Shaw, Client Partner, Public Sector, IBM and Greg Essensa, Chief Electoral Officer, Elections Ontario on how their departments have leveraged technology to improve their services and the citizen experience and how they have used evolving technology to respond to changing citizen demands and expectations. The panel members also discuss the challenges they have faced meeting citizen needs in the past and how they have overcome these challenges and will in future.
Data, Analytics and AI
Mastering Your Data: Data Management Tools to Improve Service Delivery in the Public Sector
Public Sector Innovation Show - Ontario
In this Welcome Address, we hear from Reem Gedeon, Consulting Services Leader - Ontario Public Sector, CGI on her experience at CGI and the data management tools that improve service delivery in the public sector, including leveraging AI for good and how to be inclusive and transparent when looking at data. Data is driving our decision and modelling, and AI is leveraged.
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