Insights
|
On Demand
|
Digital Government & CX

From a Systematic to a Human-Centered Approach - How Technology is Enhancing Citizen Services

Like Comment

In this Government Keynote presentation, we hear insights from Renu Kulendran, Deputy Minister, Ministry of Public & Business Service Delivery on the evolution of citizen services from systematic to human-centered and the ways in which technology improves citizen services along with its challenges.

Continue Watching

Most Popular

On Demand Building Your Cybersecurity Strategy Around AI

Building Your Cybersecurity Strategy Around AI

Members-only
On Demand California’s Technology Strategy: What Is on the Horizon

California’s Technology Strategy: What Is on the Horizon

Members-only
On Demand The Caltrans Journey to Revolutionize Training

The Caltrans Journey to Revolutionize Training

Members-only
On Demand Defending Data: The Power of Autonomous Protection

Defending Data: The Power of Autonomous Protection

Members-only
On Demand Data - With Great Power Comes Great Responsibility

Data - With Great Power Comes Great Responsibility

Members-only
On Demand Diversity in Technology: A View from the Top

Diversity in Technology: A View from the Top

Members-only
On Demand Transforming Service Delivery for Canadians

Transforming Service Delivery for Canadians

Members-only
On Demand Equity, Diversity, and Inclusion as Part of Organizational Transformation

Equity, Diversity, and Inclusion as Part of Organizational Transformation

Public