In this Government Keynote presentation, we hear insights from Renu Kulendran, Deputy Minister, Ministry of Public & Business Service Delivery on the evolution of citizen services from systematic to human-centered and the ways in which technology improves citizen services along with its challenges.
Continue Watching
Recommendations
Australia’s Federal Digital Projects
Let’s Chat: Driving Inclusive Digital Transformation in Government
Ensuring Accessibility and Bridging the Digital Divide: Colorado’s Approach to Inclusive Technology and Digital Equity
Session Recap: No Wrong Door: Building a Unified Experience for Citizens
South Australia’s Industry Participation Policy
