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Data, Analytics and AI
Public Sector Big Data: Exploring Use Cases For Government Data Sets
In the next edition of PSN’s Data and Analytics Blog Series we take a look at Public Sector Big Data – what it means, why we need it now more than ever, and how three departments are already leveraging insight to drive efficiencies. Big data management generates better information and practices across a wide array of areas and is part of both Federal and local governments’ plans to improve safety, increase innovation and optimise security, helping Australia grow as a nation. With advancements in technologies such as machine learning and cloud computing, coupled with global Open Government initiatives, emerging Big …
General
Digitising and Scaling Corporate Services: Understanding the Benefits of Transformation for Government
In part two of the Digital Corporate Services blog series we take a look at how two public sector organisations are maturing, digitising and scaling corporate services, as well as the benefits they’ve achieved through transformation. Shared-services functions have a central role to play in today’s digital environment. These groups exist to streamline the management of internal processes and to assist in the quick and efficient delivery of software and services to customers as increasingly, the back-end work they perform is critical for capturing data that can then be used to create even better, more seamless front-end experiences. While corporate …
General
The Next Big Step: Digitising and Maturing Government Shared Services
In part one of the the Digital Corporate Services blog series we discuss the opportunities, challenges and benefits of maturing government shared services with emerging digital tools and how to extract greater value and increase organisational agility and flexibility by maturing these services. It goes without saying that by now every public sector department and agency is on some kind of digital transformation journey. For a long time though these transformations have been end-user or citizen-centric – whether that be a new portal to renew drivers licenses online instead of queuing in person or a self-service function to help answer …
General
Public Sector Contract Management in the Age of Covid-19
Below we take a look at what contract management actually is, and why a reworking, or indeed an implementation of, contract management frameworks is integral to successfully navigating H2 2020. It seems we can’t have a conversation these days without the dreaded ‘c’ word coming up, and while a few ‘c’ words are considered the ‘c’ word, 2020 is a standout year for one in particular – Coronavirus. Needless to say the month of March left many reeling, with every single industry impacted in some way, with those in the corporate services, supply chain and procurement space especially feeling the …
General
The Six C's of Emergency Communications
Evaluating mission-critical communications: 6 vital factors for safe cities | Daniel Hill, Director of Solutions ANZ, Motorola Solutions Could any policy planner, however astute, have predicted the difficult circumstances presented to our public safety agencies right now? Thousands made homeless by the worst bushfire season on record, COVID-19 lockdowns and border closures, and massive protest rallies compounding the risk of viral transmission. For police, fire services and medical responders, these are indeed challenging times. Mission-critical communications technology must fulfil certain essential criteria to meet the standards of today. It must facilitate strategic decision making by converting situational data into meaningful …
Workforce, Skills and Capability
Post-Event Report - Virtual Future of Work Series 2020
Mobilize the Public Sector Workforce in Unprecedented Times June 15, 2020 – Eastern / Atlantic Canada | June 16, 2020 – Central / Western Canada Change is hitting the Public Sector workplace at an unprecedented pace. Is your organization ready for the future? From artificial intelligence to predictive analytics, employee wellness to employer branding, bring your-own-software to virtual reality — there is no shortage of advancements shaping workplaces in Canada’s public sector. The Future of Work series covers a range of topics around workforce development, recruiting, training and retaining the best possible workforce, changing ways of working supporting an increasingly …
General
Adapting to new ways of procurement
How public sector procurement is impacted by crises, how it can respond, and how it can assist to build strong, better and more resilient communities.
Digital Services and Customer Experience
Digital Government in 2020
This paper examines the role of government in supporting customers through critical challenges, including COVID-19, and how to achieve transformation, retain public faith in digital services, and understand the needs of clients when developing new platforms.
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