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Digital Government & CX
Experience Management in Government: Instilling Trust Through Transparency in Public Services
SAP commissioned a recent discussion in partnership with the SAP Institute for Digital Government and the Public Sector Network to explore the opportunities, uncover the challenges, and provide best practice recommendations on taking the next steps to instil “trust through transparency”. We encourage you to explore the key insights and download the report. With private enterprises spearheading the latest developments in online communication and services, governments must remain attuned to people’s changing expectations as both users and citizens. SAP believes technology can be used to create a culture of transparency.
Digital Government & CX
OECD Work on Environment
The following are just a few of the environmental issues the OECD covers in 2019 and 2020 to reveal both the consequences of inaction and the solutions for the future using Environmental performance reviews, information, data and indicators: Climate change, biodiversity and ecosystems, the ocean, water, nitrogen management environmental policies and outcomes, green growth, green mobility and transport, chemical safety and waste.
People & Culture
Interview: Emma Stace, Chief Digital Officer, Department for Education (UK)
Emma has been leading digital in government for over five years. She began her journey in government at the Government Digital Service, moving to the Department for Business, Energy and Industrial Strategy in 2015. In 2017, she started working at the Department for Education as Director of Transformation and Digital and Chief Digital Officer. She is a leader of cultural change and service delivery and has worked all over the world and in both the public and private sectors.
PSN 2020 Schedule
PSN 2020 Schedule
Data & Analytics
Departmental Evaluation Plan 2018-2023
Employment and Social Development Canada 2018
Cyber Security & Risk Management
Reaping the Benefits of Open Data in Public Health
There have been a number of advances in Open Data over the last decade, spearheaded largely by governments. A real benefit of Open Data is not simply that single databases can be used more widely; it is that these data can also be leveraged, shared and combined with other data. Open Data fa…
Cyber Security & Risk Management
Progress Report on a National Public Safety Broadband Network
Building a Safe and Resilient Canada Public Safety Broadband Network Temporary National Coordination Office Government of Canada 2019
Cyber Security & Risk Management
Privacy Act Modernization: A Discussion Paper
Department of Justice Canada https://www.justice.gc.ca/eng/csj-sjc/pa-lprp/dp-dd/modern_1.html Digital transformation has fundamentally altered Canadians’ expectations, hopes, and fears about the ways in which their personal information may be used by a range of public and private act…
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