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Public Sector Network's Insights
Data, Analytics and AI
Getting the Most Out Of Your Data – Public Sector Looks Beyond the Dashboard
Today, those dashboards are more intuitive, more advanced and more user-friendly than ever before. They support users from across all different functions of organizations to analyze and make decisions based on data – and this isn’t going away. Today’s leaders see data beyond the dashboard and as an enabler of new business models and opportunities. To unlock the full value of data, public sector organizations need solutions that transcend traditional BI and infuse data into operational workflows. Leading organizations choose a platform to power data experiences; one that will deliver actionable insights at the point of decision, create new value …
Cyber Security and Risk Management
What are the benefits of Advanced Threat Protection?
Securing your mailboxes is very important; e-mails are sent everyday with critical data and PII data. ATP can protect files, storage and applications within Office 365 such as Microsoft Teams, Word, Excel, SharePoint Online, OneDrive for Business, PowerPoint and Visio, providing better protection for your organization’s assets.
General
The Biggest Corporate Service Priorities for 2021
Contract Management | Continuous Improvement | Automation At the recent Digitally Transforming Corporate Services virtual event these were named the three biggest priority areas for Government Corporate Service professionals as we move into 2021.
Preparing Your Department for the Next Wave of Data Analytics - Interview with Dame Diane Robertson
While the public sector recognises the use of data as a strategic advantage, many Agencies and Departments; mired by legacy systems, limited economic surplus, security and privacy concerns, and inaccurate or incomplete records, struggle to make this a reality. Especially regarding 2020 and the shift to business now being increasingly conducted digitally, why is poor information management or lack of information management frameworks risky? “Poor information systems and poor management of information systems can impact organisations ability to provide services in a reliable and consistent manner. For social and health services poor systems and poor management can impact on people’s …
Workforce, Skills and Capability
Improving Employee Experience in 2020
This paper follows three pathways towards effective engagement – defining and articulating an organisation’s purpose and values, developing employee advocates for engagement, and pivoting during the pandemic to embed employee engagement within an organisation. All three are different but related, and all three present lessons that others across the public sector can use to build up and embed their own employee engagement.
General
Digitising Government Corporate Services: Overcoming Challenges
Shared service transformation – been there, done that? Well then, what’s next? We’ve put together a little slideshow to discuss how you can further mature shared services with emerging digital tools. What opportunities exist in a shared services 2.0 world, and what challenges stand in your way in a unique government environment.
General
Building Procurement Resiliency: Three Experts Weigh In
Nothing quite like a global pandemic to force us reassess processes, hey? In the procurement and supply chain space – which was hit hard in the early days of the pandemic – 2020 was undoubtedly a turbulent year, shining a light on SRM processes, overall resiliency and forcing a reassessment of contract and supplier relationship management processes which for years operated under a ‘set and forget’ approach. With procurement professionals at all tiers of government now understanding the need to reassess contract management processes and build resiliency, we’ve rounded up some top tips from local and international procurement experts to …
Cyber Security and Risk Management
Fraud and Cybercrime Case Study by AU & UK experts
Enhancing operational efficiency and customer satisfaction across all contact channels In our modern world, given the pervasiveness of technology and digital connectedness, cybercrime and fraud are on the rise, both in Australia and globally. We are constantly evolving and becoming more adept at using the available technologies, especially since the start of the pandemic, but so are the agencies that monitor and police them. This report presents the views of two Australian agencies as well a UK agency, all who are at the apex of the fight against cybercrime and fraud.
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