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Public Sector Network's Insights
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Communications and Information Systems for First Responders - Canada
With that in mind, a number of government, first responder and digital agencies came together in 2014 to develop what has since become known as the Public Safety Broadband Network (PSBN) and to form the PSBN Innovation Alliance based in Ontario, a not-for-profit legal entity to advocate on behalf of the PSBN. Ultimately, according to Anthony Odoardi, the PSBN is an “always-available broadband spectrum for emergency responders to use in their lifesaving missions.” It is a network that only first responders have access to, and is a “dedicated, resilient, reliable, cybersecurity mechanism to ensure that data critically arrives at the …
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5 Innovations Transforming Australia’s Mobility Landscape
In Australia, emerging innovations in mobility technologies are helping to connect communities locally and across regional areas. As an added bonus, these projects are delivering a broad range of social, environmental and economic outcomes, demonstrating the benefits of future mobility in Australia’s states and territories. By integrating real-time data, communications and vehicle-sensing technologies, ITS can monitor and improve the safety, efficiency, management and operations of vehicles and transport systems. Some of the primary benefits of ITS include improving traffic management, increasing motorway efficiency and the development of smart motorways. TfNSW Centre for Road Safety’s Cooperative Intelligent Transport Systems (C-ITS) CAVs …
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Procurement Innovation in the APS
Supply chains the world over suffered a real shock as a result of Covid-19. For the public sector, the fragility of supply chain and procurement initiatives was highlighted. This coupled with our growing dependence upon global supply has exposed weaknesses in long-standing ways of working. Supply chain and procurement professionals across the APS are now taking the lessons learned from the last 18 months and are looking to enact change. Through new ways of working, procurement leaders are looking towards smarter, better, and more efficient procurement practices. However a number of challenges; including operational complexity and competing priorities stand in …
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Infrastructure as the key to healthcare improvement
At the recent Healthcare Infrastructure event, we heard from Prof Russell Harrison, Chief Executive, Western Health (Vic) as he dived into how infrastructure is the key to healthcare improvement. In this article he explores: The oldest of Western Health’s sites is Williamstown Hospital. “The foundation stone was laid in 1892, and it was opened in 1894.” It has been in continuous use for 127 years, though of course has had many upgrades since, with some “of the older parts knocked down and renovated for better patient care.” Another relatively old facility is Footscray Hospital “which opened in the 1950s.” From …
5 reasons to focus on your learning and development strategy
An organisation is responsible for ensuring that its employees have the appropriate skills and knowledge to fulfil the organisation’s strategic and operational objectives. There are many different ways that a public department can facilitate this development. A non-exhaustive list includes inductions, on-the-job training, coaching and mentoring, as well as internal and external workshops and compliance training. The learning function of organisations in the public sector has a strategic role in five areas: Learning and development used to focus solely on improving productivity. As many public organisations have come to realise, this is no longer an adequate measure of L&D success. …
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Process Transformation & Excellence
The pandemic and the pace of technology continue to show that the world is changing very rapidly. Having established that agility and innovation are important, what does this mean for governments in Australia? Essentially agility is about “the evolution of management practices. It is not a specific delivery methodology or framework, but is about how we navigate the uncertainty and complexity of the environment that we are in.” To be truly agile and innovative, “since the target is now shifting and moving,” rather than engaging in large government projects that “could take multi-years to complete and cost hundreds of millions …
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Digital City Infrastructure: IoT
“For the long-term sustainability of our council, one of our absolute core responsibilities is planning. That means being able to plan for things like waste, water and building management, as well as being able to predict and respond to insights from the data that we collect. It’s a huge opportunity we have now, that we didn’t have when we did our 10-year forward plans a decade ago.” Olivia Simons, Executive Manager, Digital Innovation & Development, City of Sydney ”Without engagement, which is the first piece in the jigsaw, you are just dealing with technology components and raw data. So the …
Digital Services and Customer Experience
Embedding a seamless experience across channels to connect & engage
The Secretary of the department put out a heartfelt statement and the department worked to address all the issues that the fire caused. More than that though, “from that incident came a real understanding of the need for empathy and for owning the issue.” It was also such a “profound experience” that it became the catalyst they needed “to change the way we think as an organisation.” From the response to that incident, they realised that DELWP needed to have three principles to live by: “be available; speak and listen; take action.” From these three principles came three engagement values …
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