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INDUSTRY TRENDS
State of the Service Spotlight: Georgia Innovation 2025

State of the Service Spotlight: Georgia Innovation 2025

Explore how Georgia’s public sector is prioritizing data-driven decision-making, workforce upskilling, and cybersecurity while navigating budget constraints and collaboration challenges in its digital transformation journey.

Patrick Joy IT Modernization and Cloud
25 Feb 2025
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INDUSTRY TRENDS
Government Innovation Georgia 2025 Key Takeaways

Government Innovation Georgia 2025 Key Takeaways

Driving Innovation in Georgia: Agencies are balancing AI adoption, cybersecurity, and workforce development to modernize services while navigating regulatory and budget constraints.

Patrick Joy Digital Services and Customer Experience
25 Feb 2025
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WHITEPAPERS & REPORTS
Global Top 50: Government Innovators 2024

Global Top 50: Government Innovators 2024

A showcase of 50 government leaders driving innovation, collaboration, and citizen-focused transformation in the public sector.

Patrick Joy General
24 Feb 2025
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WHITEPAPERS & REPORTS SILVER PARTNER CONTENT
The Future of Refugee Aid: How Host Countries are Delivering Support Efficiently and Securely

The Future of Refugee Aid: How Host Countries are Delivering Support Efficiently and Securely

Digitalize refugee aid to support those in needs with efficiency and security

Huining Zeng Digital Services and Customer Experience
Visa logo
12 Feb 2025
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INDUSTRY TRENDS
State of the Service Spotlight: Alberta Innovation 2024

State of the Service Spotlight: Alberta Innovation 2024

Explore how Alberta’s public sector is addressing workforce challenges, strengthening cybersecurity, and leveraging digital transformation to navigate budget constraints and drive long-term resilience.

Patrick Joy Digital Services and Customer Experience
10 Feb 2025
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CASE STUDIES
CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

CASE STUDY: Increasing Access to Equitable Justice with Amica, South Australia’s Government Platform

Learn how South Australia is using Artificial Intelligence (AI), natural language processing (NLP) to close the gaps in the justice system.

Heather Dailey Digital Services and Customer Experience
8 Feb 2025
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WHITEPAPERS & REPORTS
Reimagining Public Sector Services: A Blueprint for Citizen-Centric Transformation and Resilient Service Delivery

Reimagining Public Sector Services: A Blueprint for Citizen-Centric Transformation and Resilient Service Delivery

Research Innovation Council USA Brief | Vol.01 | Colorado State Government | University of Colorado Denver

Patrick Joy Digital Services and Customer Experience
4 Feb 2025
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GUIDES
Agentic AI in South Australia: Building Confidence in Citizen-Facing Applications

Agentic AI in South Australia: Building Confidence in Citizen-Facing Applications

Research Innovation Council ANZ Executive Summary | Vol.13 | South Australia State Government | Torrens University Australia

Patrick Joy Data, Analytics and AI
3 Feb 2025
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