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Digital Government & CX
Transforming Government for the 21st Century
Tony Blair Institute for Global Change Andrew Bennett Chris Yiu 2019 Reference: https://institute.global/policy/transforming-government-21st-century Accelerating technological progress radically changed how billions of people across the globe communicate, learn, organise a…
Digital Government & CX
Smart City Strategic Planning in North America: Learnings for London
Emily Middleton, Master in Public Policy candidate, Harvard Kennedy School of Government Presented to: Theo Blackwell and Stephen Lorimer, Greater London Authority May 2018. Written as an input for “A Smarter London Together”, the Smart London Listening Exercise. Reference: http…
Local Government & Communities
Championing Diversity & Inclusion in Public Service
Dr. Wanda Costen, Dean, School of Business, MacEwan University • Understanding the benefits of an inclusive workplace culture in municipal government • Examining the relationship between diversity and innovation
Smart Cities & Mobility
Mobility-as-a-Service- Infrastructure, Integration and Impact at the City of Kelowna
Protecting public interest, data accessibility and encouraging citizen participation at the City of Kelowna
Smart Cities & Mobility
Spotlight on Surface Transit Priority Measures at City of Toronto
David Kuperman, Program Manager, Transportation Planning City Planning – North York District, City of Toronto Surface Transit Operations and Priority Measures at the City of Toronto discusses surface transit priority measures at the City of Toronto.
Smart Cities & Mobility
Mobility-as-a-Service- Infrastructure, Integration and Impact - Insights from Invest Ottawa
Acknowledging the Digital Divide and looking to create and revamp infrastructure as a means of spreading accessibility and mobility, particularly to remote communities
Operational & Process Excellence
Sustainable Development Goal 16: Focus on Public Institutions - World Public Sector Report 2019
United Nations Department of Economic and Social Affairs July 2019 Reference: https://www.un-ilibrary.org/democracy-and-governance/world-public-sector-report-2019_9f6b5dc4-en Institutions are paramount to the achievement of the 2030 Agenda for Sustainable Development and all …
Data & Analytics
Digital Economy Report 2019
United Nations Implications for developing countries. 2019 Reference: https://www.un-ilibrary.org/democracy-and-governance/digital-economy-report-2019_c7dc937a-en This report takes stock of recent trends in the global digital landscape and discusses the development and policy…
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