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Heather Dailey's Insights

INDUSTRY TRENDS
Public Sector Podcast: The 2025 Cyber Security Landscape in SA - Navigating the Year Ahead

Public Sector Podcast: The 2025 Cyber Security Landscape in SA - Navigating the Year Ahead

A look at the increasing sophistication of cyber threats, the impact of geopolitical instability, and the need for collective resilience across government, industry, and community.

Heather Dailey Cyber Security and Risk Management
14 Apr 2025
Flag of Australia
CASE STUDIES
Case Study: Building a Statewide AI Strategy in South Carolina

Case Study: Building a Statewide AI Strategy in South Carolina

How to build an AI framework that is adaptive, transparent, and aligned with public values.

Heather Dailey Data, Analytics and AI
10 Apr 2025
Flag of United States
INTERVIEWS
Public Sector Podcast: Advancing SA’s Defence Capabilities - Fostering a Vibrant Defence and Space Research and Innovation Ecosystem

Public Sector Podcast: Advancing SA’s Defence Capabilities - Fostering a Vibrant Defence and Space Research and Innovation Ecosystem

How the South Austrlalia is preparing to meet growing capability needs through skilled talent pipelines, industry collaboration, and targeted R&D.

Heather Dailey Workforce, Skills and Capability
7 Apr 2025
Flag of Australia
INDUSTRY TRENDS
Public Sector Podcast: Journey from E-Government to Digital Government and Next Steps

Public Sector Podcast: Journey from E-Government to Digital Government and Next Steps

Learn from the Government Chief Information Officer himself, how Ireland is transforming public service delivery—shifting from modest e-government roots to a bold, people-first digital revolution powered by inclusion, data, and …

Heather Dailey Digital Services and Customer Experience
31 Mar 2025
Flag of United Kingdom
CASE STUDIES
Case Study: The Intelligent Automation Transformation that Saved Alberta Health Services 200 Years of Work

Case Study: The Intelligent Automation Transformation that Saved Alberta Health Services 200 Years of Work

How automation succeeded in saving time and transforming operations for the AHS

Heather Dailey IT Modernization and Cloud
31 Mar 2025
Flag of Canada
INDUSTRY TRENDS
Public Sector Podcast: Future Health - Driving Service Excellence and Intuitive Interactions to Build Trust and Deliver the Next Generation of Health Care

Public Sector Podcast: Future Health - Driving Service Excellence and Intuitive Interactions to Build Trust and Deliver the Next Generation of Health Care

NSW Health's strategic efforts to enhance health system integration, AI capabilities, workforce engagement, and access for diverse communities.

Heather Dailey IT Modernization and Cloud
24 Mar 2025
Flag of Australia
INTERVIEWS
Public Sector Podcast: Workforce Challenges in Canadian Healthcare

Public Sector Podcast: Workforce Challenges in Canadian Healthcare

Tips on how to leverage technology, like automation and AI, to reduce administrative burdens and enhance efficiency.

Heather Dailey Workforce, Skills and Capability
19 Mar 2025
Flag of Canada
CASE STUDIES
Case Study: Utilising the Voice of the Customer to Prioritise Digital Initiatives at Shared Health Manitoba

Case Study: Utilising the Voice of the Customer to Prioritise Digital Initiatives at Shared Health Manitoba

Learn how Shared Health Manitoba aims to create a more connected and efficient healthcare system by strengthening digital infrastructure.

Heather Dailey Digital Services and Customer Experience
19 Mar 2025
Flag of Canada

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