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On Demand

Enabling Exceptional Public Services with Reliable Technology - Innovate Western Australia 2023

In this keynote session Hans Jayatissa, CDO at KMD discusses how to enable exceptional public services with seamless digital technologies.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
16 Mar 2023
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On Demand

Creating a Trusted and Collaborative Environment for Data Sharing - Innovate Western Australia 2023

In this discussion our panel of government leaders discuss strategies to build citizen trust, collaborate and enable greater data sharing. Featuring insights from Poonam Kapoor and Reinaldo Garcia.
Nouha Elmasri Nouha Elmasri
Data, Analytics and AI
Public Sector Network logo
16 Mar 2023
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On Demand

Co-Designing Government Services with Citizens for Superior Experiences - Innovate Western Australia 2023

In this keynote presentation Danielle Giles, Business Innovation & Capability Team Lead at Western Power Office delves into Western Power's citizen co-design strategies that are helping to optimise citizen experiences.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
16 Mar 2023
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On Demand

Discussing Strategies to Reduce the Digital Divide - Innovate Western Australia 2023

In this session, our panel of government leaders discuss strategies to reduce the digital divide. Featuring insights from Paul Tziakos, Henrietta Farrell and Charlie Gunningham.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
16 Mar 2023
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On Demand

Balancing Human Intent, Security & Digital Advancement - Innovate Western Australia 2023

In this keynote presentation Peter Bouhlas, Chief Information Security Officer and the Department of Premier and Cabinet delves into how to balance human intent with digital advancement.
Nouha Elmasri Nouha Elmasri
Cyber Security and Risk Management
Public Sector Network logo
16 Mar 2023
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Interviews

Government of Canada's Digital Ambitions

We had the chance to interview Paul Wagner, Assistant Deputy Minister, Strategy & Transformation, Treasury Board of Canada Secretariat at our Public Sector Innovation Show- Federal and ask him a few questions about his government keynote which focuses on digital ambition in the public sector. While there are many exciting emerging technologies, Wagner emphasizes the need to establish and maintain trust with citizens by focusing on strong service delivery. He suggests designing services that are human-centered, rather than just citizen-centric, to serve Canadians, Canadian businesses, and those looking to come to the country. Read more for details about where the …
Madeson Darcy Madeson Darcy
Digital Services and Customer Experience
Public Sector Network logo
14 Mar 2023
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Industry Trends

Spike In Australian Cyber Attacks

Speaking in November 2022 after the release of the ACSC report and after the two major corporate breaches, Prime Minister Anthony Albanese said ‘it's a huge wakeup call and companies need to get their act together...we need to do much better.’ He then added that ‘the government has stepped up, [now] the private sector needs to step up in the interest of their customers but also their own interest.’[7]
Zahra Buchanan Zahra Buchanan
Cyber Security and Risk Management
Public Sector Network logo
10 Mar 2023
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On Demand

WA Government’s Approach to Becoming Digitally Inclusive - Innovate Western Australia 2023

In this keynote presentation Jonas Petersen, Chief Digital Officer, Office of Digital Government, Department of the Premier and Cabinet delves into Western Australia's approach to becoming more digitally inclusive.
Nouha Elmasri Nouha Elmasri
Digital Services and Customer Experience
Public Sector Network logo
10 Mar 2023
Flag of Australia