Colorado has entered a new phase of digital government where success will be measured not by ambitious strategies, but by the ability to deliver measurable improvements in resident outcomes. As agencies prepare for a new administration while adapting to OIT's Digital & Delivery model, leaders must balance innovation with execution, governance, and accountability.

• How is Colorado shifting from planning digital transformation to delivering measurable outcomes for residents?
• What does OIT's new Digital & Delivery operating model mean for agencies across the state?
• Which modernization initiatives are creating the greatest opportunities for collaboration across government?
• How can agencies sustain momentum through leadership transitions while continuing to improve public services?

Cybersecurity is no longer just about protecting systems—it is essential to maintaining public trust, enabling digital services, and supporting better government decisions. This session explores how public sector leaders can transform cybersecurity from a technical function into a strategic capability that strengthens resilience, accelerates modernization, and improves organizational performance.

• How can agencies use cyber risk intelligence to make better business and investment decisions?
• What leadership practices help embed cybersecurity into modernization initiatives from the outset?
• How can organizations strengthen resilience while continuing to innovate and expand digital services?
• What strategies help leaders balance security, operational efficiency, and the resident experience?

As Colorado continues to modernize government, agencies are balancing the need for flexibility to meet their unique missions with the benefits of greater collaboration, shared standards, and enterprise-wide coordination. This session explores how leaders can strengthen connected government while preserving agency agility, enabling better services, more informed decisions, and stronger outcomes for residents.

• How can agencies align enterprise priorities while maintaining the flexibility to meet their own operational needs?
• What governance approaches encourage collaboration, accountability, and innovation across government?
• How can agencies share capabilities, data, and expertise while respecting different missions and business needs?
• how are agencies maintaining momentum and accountability as OIT’s pod model reshapes how enterprise IT is delivered on the ground?

Anthony Fisher

Data Governance Program Manager, Governor's Office of Information Technology (OIT)

Erika Dubray

Grants Specialist V, Colorado Department of Transportation

Ian Danielson

Violence and Injury Epidemiology Supervisor, Colorado Department of Public Health and Environment

As AI becomes part of everyday government, success will depend not only on technology but on how well organizations prepare their people for new ways of working. This session explores how leaders can build the skills, confidence, and culture needed to help public servants thrive in an AI-enabled future.

• Which parts of government work should AI automate—and which responsibilities must always remain human-led?
• How can agencies help employees see AI as a tool that enhances their work rather than threatens their jobs?
• What investments in skills, leadership, and learning will have the greatest impact over the next five years?
• If Colorado's workforce is truly AI-ready by 2030, what will look different from today?

As Colorado strengthens enterprise data governance, agencies are working to improve the quality, consistency, and stewardship of data across government. This session explores how stronger governance, better data management, and greater interoperability create the trusted information needed for better decisions, improved services, and future innovation.

• What governance capabilities are essential to improve the quality, consistency, and accessibility of data across government?
• How can agencies strengthen data stewardship while maintaining flexibility to support their individual missions?
• What approaches can improve interoperability and trusted data sharing across agencies?
• How can organizations balance greater access to data with privacy, security, and regulatory requirements?

Colorado's accessibility legislation has accelerated a broader shift toward designing digital services that are inclusive, user-centered, and easier for everyone to use. This discussion explores how agencies are embedding accessibility into service design, modernization, procurement, and operational decision-making to improve outcomes for residents.

• How are agencies improving digital services to better meet the needs and expectations of Colorado residents?
• What changes have agencies made to procurement, technology planning, and service design to support more accessible and user-friendly digital experiences?
• What practical lessons have agencies learned about balancing innovation, accessibility, security, and operational priorities during digital modernization?
• How are agencies measuring the success of digital services beyond compliance to demonstrate better outcomes for residents and government?

The Colorado Department of Revenue is transforming customer service through a next-generation contact center that combines responsible AI, modern service delivery, and reusable digital capabilities. This fireside conversation explores how the initiative is improving resident experiences while creating an enterprise model that can be adopted across Colorado government.

• What inspired the Department of Revenue to modernize its contact center, and what outcomes is it seeking to achieve?
• How is responsible AI being incorporated to improve customer service while maintaining transparency, human oversight, and public trust?
• What makes this a reusable enterprise capability that other agencies can leverage rather than build independently?
• What lessons can other agencies apply when modernizing citizen-facing services through shared digital platforms?

As Colorado builds the foundations for responsible AI, agencies are beginning to identify where artificial intelligence can deliver meaningful operational improvements while maintaining human oversight and public trust. This session explores practical strategies for moving beyond AI experimentation to scalable, outcome-focused implementation across government.

• How should agencies identify AI use cases that deliver measurable value for residents and government operations?
• What capabilities are needed to move from AI pilots to sustainable, enterprise-wide adoption?
• How can organizations maintain human oversight while increasing productivity through AI-enabled workflows?
• What approaches help agencies measure the impact, risks, and long-term value of AI investments?

Modernization only sticks when leaders actively simplify: retiring what no longer delivers value, reducing exceptions, consolidating onto shared platforms, and proving results with clear measures. This panel will share real examples of simplification decisions, the tradeoffs required to make them last, and the metrics used to show services became faster to deliver, cheaper to run, and lower-risk.

• Stop / retire what isn’t working: What do we stop funding, maintaining, or offering — and how do we make those decisions stick?
• Standardize where it matters: Where do we enforce common processes and eliminate exceptions, vs. allow variation for real operational needs?
• Consolidate into shared platforms: What should move to shared services/common tools (workflow, data, identity, infrastructure), and what should remain specialized?
• Prove “simpler” with metrics: How will we measure success—cycle time, cost-to-serve, fewer handoffs/systems, reliability, and reduced risk?

Katie Allen

Director of Performance Management and Strategy/Data Analytics, City and County of Denver

Jimmy Rogers

Director of Information Technology, Colorado Department of Higher Education

Christy Daniher

Director of Technology, Colorado Department of Corrections

Artificial intelligence will only be as effective as the data, governance, and organizational capabilities that support it. This keynote explores how Colorado is strengthening data governance to improve decision-making, enable responsible AI, and deliver measurable public value.

• What data governance capabilities are essential for AI-ready government?
• How can agencies improve interoperability while maintaining privacy and security?
• What performance measures demonstrate that data governance is improving outcomes?
• How can government move from isolated data initiatives to enterprise-wide decision intelligence?

As governments navigate rapid advances in AI, data, cybersecurity, and digital service delivery, long-term success will depend on more than adopting new technologies. This closing discussion explores the capabilities, leadership approaches, and strategic investments that will define the highest-performing public sector organizations in the years ahead.

• Enterprise priorities: Looking ahead, which capabilities should Colorado build and standardize across government, and where should agencies continue to have the flexibility to lead their own transformation?
• Leadership and governance: How should Colorado balance agency autonomy with enterprise oversight to accelerate delivery while maintaining accountability and consistency?
• Preparing for what's next: As AI becomes more widely adopted, what foundations need to be in place to ensure it is deployed responsibly and delivers real public value?
• Measuring success: Five years from now, how will we know Colorado has become a high-performing digital government? What outcomes or measures will matter most?

Natriece Bryant

Deputy Executive Director and Chief Administrative Officer, Colorado Department of Early Childhood

Michael Phibbs

Senior Director of the Specialized Business Group - Threat & Intelligence, Compliance & Regulation, Colorado Department of Revenue

Eric Brown

Business Technology Product Deputy Director, Administration Division, Colorado Department of Public Health and Environment

Anthony Fisher

Data Governance Program Manager, Governor's Office of Information Technology (OIT)