
Digital NSW 2024 Showcase
NSW's Digital Future: Inclusive, Sustainable, Trusted

Event Day Guide
What's in store for 2024?
The Digital NSW Showcase 2024 is an essential event for exploring the future of digital government in New South Wales. This year's theme, "NSW’s Digital Future: Inclusive, Sustainable, Trusted," emphasises the critical role of digital transformation in achieving governmental objectives. Attendees will engage with key topics such as ensuring accessibility, promoting sustainability through technology, building public trust, enhancing resilience, and empowering the workforce.
The showcase offers a platform for collaboration and knowledge sharing among public servants, industry experts, and academic leaders. Participants will gain valuable insights into innovative digital strategies and solutions that enhance service delivery across NSW. This event is an opportunity to explore new digital initiatives, discuss policy implications, and network with peers dedicated to driving public value through technology.
2024 Event Speakers

The Hon. Jihad Dib
Minister for Customer Service and Digital Government, Minister for Emergency Services, and Minister for Youth Justice

Laura Christie
Deputy Secretary, Digital NSW, NSW Department of Customer Service


Graeme Head
Secretary, Department of Customer Service



Kiersten Fishburn
Secretary, Department of Planning, Housing and Infrastructure



Murat Dizdar
Secretary, NSW Department of Education



Susan Pearce AM
Secretary, NSW Health



Suzie Matthews
Executive Director, Skills & Pathways, Department of Education



Kerryn Meredith-Sotiris
Executive Director, Education and Skills, TAFE NSW



Greg Italiano
Government Chief Information Officer, Department of Premier and Cabinet, WA



John Mackenney
Director, Adobe Digital Strategy Group, APAC, Adobe



Sussan Lam
Director, Architecture Advisory, Public Sector and Defense, SAP



Paul Marriott
President, SAP Asia Pacific Japan, SAP



Chris Gondek
Solutions Engineering Manager, NetApp



Maeva Zamora
Federal Government Solution Engineer, Salesforce



Troy Sellers
Principal Enterprise Architect, Salesforce



Kiersten Fishburn
Secretary, Department of Planning, Housing and Infrastructure



Murat Dizdar
Secretary, NSW Department of Education



Susan Pearce AM
Secretary, NSW Health



Suzie Matthews
Executive Director, Skills & Pathways, Department of Education



Kerryn Meredith-Sotiris
Executive Director, Education and Skills, TAFE NSW



Greg Italiano
Government Chief Information Officer, Department of Premier and Cabinet, WA



John Mackenney
Director, Adobe Digital Strategy Group, APAC, Adobe



Sussan Lam
Director, Architecture Advisory, Public Sector and Defense, SAP



Paul Marriott
President, SAP Asia Pacific Japan, SAP



Chris Gondek
Solutions Engineering Manager, NetApp



Maeva Zamora
Federal Government Solution Engineer, Salesforce



Troy Sellers
Principal Enterprise Architect, Salesforce
Who will be there?


Tracks at a glance


Accessibility
Make digital services accessible, inclusive and connected for everyone in NSW


Productivity
Use digital service delivery, support the local economy and drive productivity


Trust
Build trust through reliable, stable government services and sustainable digital infrastructure


Resilience
Keep NSW safe and resilient for emergencies online and in-person


Workforce
Uplift digital capability in the public sector workforce
Free to attend for Government and Academia
Register nowWhy attend?
Register nowWhat your peers had to say
I am delighted to invite you to the 2024 NSW Digital Showcase, an annual event where we come together to learn, reflect, and advance digital service delivery in NSW. This year's themes—Accessibility, Productivity, Trust, Resilience, and Workforce—underscore our commitment to ensuring a digitally empowered public service that benefits everyone in NSW. We'll discuss making digital services truly accessible, leveraging technology for sustainability, and prioritising trust by safeguarding data and enhancing transparency. Additionally, we will focus on building resilience in our systems and equipping our workforce with the skills to drive public value through digital innovation.
The Digital NSW 2024 event is a unique opportunity for public servants to collaborate and learn from industry experts, academics, and digital government leaders. As we recognize that digital is no longer an afterthought but a critical lever for achieving government objectives, this showcase promises to provide valuable insights and inspiration. Please mark your calendars and join us in shaping the digital future of NSW.
Laura Christie,
Deputy Secretary, Digital NSW, NSW Department of Customer Service
Government partners


2024 sponsors and exhibitors



Adobe
Adobe solutions for experience-driven Government Learn More
Software, Technology Cloud Consulting
Enterprise, Medium, Micro


Salesforce
Salesforce is the world’s #1 CRM company. Our industry-leading Customer Success Platform has become the world’s leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers in a whole new way using the latest innovations... Learn More
Government Administration
Enterprise


SAP
SAP solutions offer the broadest suite of integrated, modular enterprise software capabilities to help you optimise your end-to-end processes. Learn More
Business & Digital Transformation, Business Intelligence, Change Management, Compliance, Data Science & Artificial Intelligence Services, Enterprise Software , Financial Management, Procurement, Regulatory, Risk
Enterprise
Business & Digital Transformation, Data Science & Artificial Intelligence Services, Digital Government & CX, Managed Services, Technology Cloud Consulting
Enterprise


Oracle
We’re a cloud technology company that provides public sector agencies with computing infrastructure, analytics and cloud services to help innovate and unlock efficiencies. Learn More
Cloud & Computing, Cybersecurity, Data Management, Information Technology & Services, Infrastructure Management
Enterprise



Google Cloud
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools Learn More
Enterprise & IT Solution Architecture, Enterprise Software , Information Technology & Services, Technology Cloud Consulting
Enterprise
Information Technology & Services
Enterprise


Denodo Technologies Corporation
Logically integrate, manage, and deliver your distributed data Learn More
Business & Digital Transformation, Business Intelligence, Cloud & Computing, Compliance, Data Analysis, Data Management, Data Privacy & Governance, Enterprise & IT Solution Architecture, Enterprise Software , System Integration
Enterprise


Dell Technologies
Dell Technologies (NYSE:DELL) helps organizations and individuals build their digital future and transform how they work, live and play. Learn More
Information Technology & Services
Enterprise


Splunk
Splunk helps make organizations more resilient. Leading organizations use our unified security and observability platform to keep their digital systems secure and reliable. Learn More
Government Administration
Enterprise
AI/ML, Devops, DevSecOps, Software Development
Enterprise, Medium, Micro, Not for Profit, PSN Advisor, Small Business


Sitecore
Sitecore is the global leader in experience management software that enables context marketing / contextual communication. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalised commerce, at scale. It empowers digital marketers to deliver content... Learn More
Digital Government & CX, E-Commerce, Marketing and Advertising
Enterprise


NetApp
Leading organisations worldwide count on NetApp for software, systems and services to manage and store their data. Learn More
AI/ML, Cloud & Computing, Data Centres, Data Management, Information Technology & Services
Enterprise
AI/ML, Business & Digital Transformation, Digital Government & CX, Enterprise & IT Solution Architecture, Information Technology & Services
Enterprise


Nuix
We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. Learn More
Cybersecurity, Data Analysis, Data Management, Data Privacy & Governance, Data Science & Artificial Intelligence Services
Enterprise, Medium



EY
We help governments adopt digital technology to achieve better outcomes for citizens and better experiences for government workers. Learn More
Accounting, Advisory, Business & Digital Transformation, Digital Government & CX, Information Technology & Services
Enterprise


Publicis Sapient
For more than 30 years, we’ve helped some of the world’s biggest organizations build a competitive advantage through digital. Learn More
Business & Digital Transformation, Consulting, Data Science & Artificial Intelligence Services, Digital Government & CX, Engineering
Enterprise
Business & Digital Transformation, Cloud & Computing
Enterprise


ThinkPlaceX, part of Synergy Group
ThinkPlaceX is the strategy, design, and creative impact accelerator of Synergy Group. Learn More
Business & Digital Transformation, Design, Innovation, Research, Strategic Planning
Medium



Qlik
Now the industry leader in data integration, data quality, and analytics solutions. Learn More
Business Intelligence, Data Analysis, Data Management, Data Privacy & Governance
Enterprise, Medium


Tungsten Automation (previously Kofax)
AI-powered Intelligent Automation empower digital transformation and citizen services Learn More
Automation, Business & Digital Transformation, Digital Signatures, Low code/No code, Printing, Software
Enterprise, Medium
Agile, Collaboration, Enterprise Software , Innovation, Strategic Planning
Enterprise
Digital Government & CX
Enterprise


CGI Australia
CGI is among the largest IT and business consulting services firms in the world bringing over 40 years' experience in Australia supporting government and industry. Learn More
Business & Digital Transformation, Cybersecurity, Digital Government & CX, Information Technology & Services, System Integration
Enterprise
Application Management, Managed Services, Outsourcing/Offshoring, Software Development, System Integration
Enterprise
Telecommunications
Enterprise
Telecommunications
Enterprise
Low code/No code, Mobility & Wireless, Regulatory, Software, Web/SaaS Development
Enterprise
Agile, Collaboration, Enterprise Software , Innovation, Project Management
Enterprise


Snowflake
Snowflake enables organizations to mobilize their data with Snowflake’s Data Cloud. Customers can unite siloed data, discover and securely share data and execute diverse analytic workloads. Learn More
AI/ML, Architecture & Planning, Business & Digital Transformation, Cloud & Computing, Collaboration, Data Science & Artificial Intelligence Services, Enterprise & IT Solution Architecture, Information Technology & Services, Managed Services, Professional Services
Enterprise, Medium
Application Management, DevSecOps, Digital Government & CX, Security, Software Development
Enterprise, Medium


Accelerate Tech
Helping you create better citizen outcomes via integration & low code platforms. Learn More
Cloud & Computing, Community & Stakeholder Engagement Software, Consulting, Digital Government & CX, System Integration
Small Business



Aaseya
Global low-code professional services provider specialising in digital transformation by adopting low-code and digital process automation technologies Learn More
Business & Digital Transformation, Digital Government & CX, Low code/No code, Professional Services, Software Development
Medium


AC3
AC3, founded in 1999, is an Australian MSP serving 50+ NSW Government entities and 700+ enterprises. Managing over 14,000 virtual machines, our purpose is to make technology real for our clients. Learn More
Cybersecurity, Data Centres, Devops, Managed Services, Security
Enterprise
Cloud & Computing, Data Centres, Data Management, Data Privacy & Governance, Data Science & Artificial Intelligence Services
Enterprise
Cybersecurity, Identity Management, Security
Enterprise
Software
Enterprise
Business & Digital Transformation, Change Management, Digital Signatures, Document Management, Writing and Editing
Enterprise


PreviousNext Pty Ltd
We don’t just build Drupal websites. We produce, evolve and host platforms that work for your customers. Learn More
Business & Digital Transformation, Cloud & Computing, Devops, Managed Services, Web/SaaS Development
Small Business
Business Intelligence, Consulting, Data Science & Artificial Intelligence Services, Information Technology & Services, Professional Services
Small Business



Infosys
Infosys is dedicated to transforming government services to promote greater connectivity with citizens, and assists public sector organisations to face ongoing challenges. Empowering government and promoting stronger and more positive connections with citizens. Infosys best-in-class software and services will ensure... Learn More
Information Technology & Services
Enterprise


WalkMe
WalkMe’s low-code digital adoption platform enables organizations to leverage data to take immediate action to simplify user experiences across enterprise applications. WalkMe is designed to enable ex Learn More
Cloud & Computing, Data Science & Artificial Intelligence Services, Digital Government & CX, E-Learning, Enterprise Software , Low code/No code, Software
B Corporation, Enterprise, Medium


Sensei
At Sensei we partner with you to help improve the way you work. We focus on bringing world leading project and portfolio management solutions to our clients, to enable them to reach strategic goals. Learn More
Business & Digital Transformation, Consulting, Enterprise & IT Solution Architecture, Information Technology & Services, Project Management
Enterprise
Design, Devops, Digital learning, E-Learning, Information Technology & Services
B Corporation
Branding, Creative & Digital Services, Content Creation, Marketing and Advertising, Multimedia Production, Video Services
Small Business
Contract Management, Digital Signatures, Document Management, Information Management System
Enterprise


Today
Strategic design and technology for a better tomorrow. We use strategic design to enhance services, brands, and products. We lead human-centered design processes to unearth insights, spark new thinking, and prototype opportunities for change. We activate change through the craft... Learn More
Design
Medium
Information Technology & Services, Non-Profit Organization Management, Recruitment
Enterprise, Not for Profit, Social Enterprise
Enterprise Software , Expense Management, Financial Management, Payroll
Enterprise, Medium
Information Technology & Services
Enterprise, Medium, Not for Profit, Small Business
Asset Management, Critical Infrastructure, Cybersecurity, Data Privacy & Governance, Information Technology & Services
Indigenous owned, Social Enterprise
Financial Management, Information Technology & Services, Professional Services, Project Management, Software
Small Business


Askable
Access the world’s best researchers and perfect participants, powered by the ultimate research platform. Learn More
Branding, Creative & Digital Services, Community & Stakeholder Engagement Software, Design, Market Research, Research
Medium
Advisory, Agile, Business & Digital Transformation, Research, Service Design
Enterprise, Indigenous owned



Google Cloud
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools Learn More
Enterprise & IT Solution Architecture, Enterprise Software , Information Technology & Services, Technology Cloud Consulting
Enterprise



EY
We help governments adopt digital technology to achieve better outcomes for citizens and better experiences for government workers. Learn More
Accounting, Advisory, Business & Digital Transformation, Digital Government & CX, Information Technology & Services
Enterprise
Agile, Application Management, Branding, Creative & Digital Services, Business & Digital Transformation, Cloud & Computing, Consulting, Cybersecurity, Digital Government & CX, Enterprise Software , Web/SaaS Development
Enterprise



Adobe
Adobe solutions for experience-driven Government Learn More
Software, Technology Cloud Consulting
Enterprise, Medium, Micro



Qlik
Now the industry leader in data integration, data quality, and analytics solutions. Learn More
Business Intelligence, Data Analysis, Data Management, Data Privacy & Governance
Enterprise, Medium


Kirra Services - A certified first nations indigenous IT company
Empowering Indigenous Futures Through Technology, Partnership, and Purpose. Learn More
Audio Visual, Cybersecurity, Information Technology & Services, Procurement, Training & Education
Enterprise, Indigenous owned, Small Business, Social Enterprise
Audio Visual, Data Centres, Information Technology & Services, Managed Services, Networking
Small Business



Infosys
Infosys is dedicated to transforming government services to promote greater connectivity with citizens, and assists public sector organisations to face ongoing challenges. Empowering government and promoting stronger and more positive connections with citizens. Infosys best-in-class software and services will ensure... Learn More
Information Technology & Services
Enterprise
Cybersecurity, Managed Services
Enterprise, Medium


Nexon Asia Pacific
Award-winning digital consulting and managed services partner for mid-market and government organisations across Australia. Learn More
AI/ML, Enterprise & IT Solution Architecture, Government Relations, Health, Information Technology & Services
Enterprise, Medium, Not for Profit



Aaseya
Global low-code professional services provider specialising in digital transformation by adopting low-code and digital process automation technologies Learn More
Business & Digital Transformation, Digital Government & CX, Low code/No code, Professional Services, Software Development
Medium


Pollen Digital
We are digital business designers. We help our partners create the products and services their customers love. Learn More
Branding, Creative & Digital Services, Business & Digital Transformation, Data Science & Artificial Intelligence Services, Design, Digital Government & CX
Medium


Mastercard Australia
Bringing together our global network, partners and technologies to help governments drive efficiencies and deliver more inclusive and sustainable economic development. Learn More
Billing & Payments, Business Intelligence, Cybersecurity, Data Analysis, Management Consulting
Enterprise
Digital Government & CX, Information Technology & Services, Management Consulting, Professional Services, Service Design
B Corporation, Medium


Box
The leading Content Cloud, a platform empowering organisations to manage the entire content lifecycle, work securely from anywhere, and integrate across best-of-breed apps Learn More
Business & Digital Transformation, Cloud & Computing, Collaboration, Data Science & Artificial Intelligence Services, Digital Signatures
Enterprise, Medium, Micro, Not for Profit, PSN Advisor, Small Business
Change Management, Enterprise Software , Information Management System, Information Technology & Services, Managed Services, Professional Services, Software
Enterprise


B Lab Australia & Aotearoa New Zealand
B Lab Australia & Aotearoa New Zealand is a leader in economic systems change, mobilising and supporting Certified B Corporations to transform the economy to benefit all. Learn More
Business & Digital Transformation, Innovation
Not for Profit


The Customer Experience Company
We design, develop and deliver great customer and employee experiences. Learn More
Design, Digital Government & CX, Research, Service Design, Strategic Planning
Small Business
Vendors boost your presence
Digital NSW 2024 will explore key themes vital to the NSW Government's vision: Accessibility, Sustainability, Trust, Resilience, and Workforce.
Sponsor Digital NSW 2024 to lead critical conversations, showcase your commitment to innovation, and position your brand at the forefront of digital transformation in NSW.


Latest content related to event
Location
Royal Randwick Racecourse is well serviced by public transport with a Light Rail station and a purpose-built bus terminal at the racecourse main entrance on Alison Road.
Low-cost paid parking is available via the Ascot Street Entrance.
The Queen Elizabeth Grandstand is easily accesible from both the Alison Rd & Ascot Street Entrances.
PUBLIC TRANSPORTAttendees are encouraged to plan their trip and consider all the available travel options ahead of time.
LIGHTRAIL- L2 – Circular Quay / Central direct to Royal Randwick
- L3 – Circular Quay / Central to Kensington
The Royal Randwick stop is located on Alison Road which is opposite the racecourse main entrance. Services run regularly from 5am until 1am on weekdays and weekends. During major race days and events, additional services will also run.
BUSESVisit transportnsw.info for details on transport services to plan your trip.
Plenty of regular route buses also run between the City and Eastern Suburbs via Anzac Parade and Alison Road to get you to Randwick Racecourse including bus routes 339, 373, 374, 376 and 377.
PARKINGLow cost paid parking is available via the Ascot Street Entrance.
Rewind: Moments from 2023
The 2023 Digital NSW Government Showcase was the biggest yet, bringing together over 1000 government professionals, 60 innovative solution leaders and 45 inspiring government speakers to discuss how to build a better future for NSW fueled by digital.
Join us in 2024 for an even bigger show, guiding you through the latest in user-centred digital service innovation.
Register now
Social Traders
Unlocking business for good Learn More
Advisory, Consulting, Procurement, Professional Services, Training & Education
Enterprise, Not for Profit