Digital NSW 2024 Showcase

NSW's Digital Future: Inclusive, Sustainable, Trusted

Wednesday, 27 Nov 2024 Queen Elizabeth II Grandstand, Royal Randwick Racecourse

What's in store for 2024?

The Digital NSW Showcase 2024 is an essential event for exploring the future of digital government in New South Wales. This year's theme, "NSW’s Digital Future: Inclusive, Sustainable, Trusted," emphasises the critical role of digital transformation in achieving governmental objectives. Attendees will engage with key topics such as ensuring accessibility, promoting sustainability through technology, building public trust, enhancing resilience, and empowering the workforce.

The showcase offers a platform for collaboration and knowledge sharing among public servants, industry experts, and academic leaders. Participants will gain valuable insights into innovative digital strategies and solutions that enhance service delivery across NSW. This event is an opportunity to explore new digital initiatives, discuss policy implications, and network with peers dedicated to driving public value through technology.

Who will be there?

Gain strategic insights into digital initiatives, influence policy decisions, and understand technology's broader impact on public sector efficiency.

Explore new technologies, improve IT infrastructure, and learn best practices for safeguarding government systems against emerging threats.

Leverage data analytics for decision-making, and discover strategies to implement digital solutions and drive innovation in government services.

Enhance service design, streamline operations, and master project management techniques to ensure successful delivery of digital projects.

Tracks at a glance

Accessibility

Accessibility

Make digital services accessible, inclusive and connected for everyone in NSW

Sustainability

Productivity

Use digital service delivery, support the local economy and drive productivity

Trust

Trust

Build trust through reliable, stable government services and sustainable digital infrastructure

Resilience

Resilience

Keep NSW safe and resilient for emergencies online and in-person

Workforce

Workforce

Uplift digital capability in the public sector workforce

Free to attend for Government and Academia

Register now

Why attend?

Register now
Expert Insights and Knowledge Sharing

Expert Insights and Knowledge Sharing

Attendees will gain valuable insights from leading experts in government, industry, and academia on the latest trends, technologies, and best practices in digital service delivery.

Networking Opportunities

Networking Opportunities

The event provides a unique platform to connect with peers, thought leaders, and decision-makers, fostering valuable relationships and potential collaborations that can enhance professional growth and project outcomes.

Innovative Solutions and Case Studies

Innovative Solutions and Case Studies

Learn from real-world examples and case studies on how NSW and other regions are successfully implementing digital strategies to overcome current challenges, streamline processes, and improve public services.

Focused Discussions on Emerging Challenges

Focused Discussions on Emerging Challenges

The event addresses the most pressing issues in digital government, with dedicated tracks on Accessibility, Sustainability, Trust, Resilience, and Workforce. These focused discussions provide attendees with a deep dive into specific challenges and opportunities, offering targeted insights and strategies that can be directly applied to enhance public service initiatives.

Professional Development

Professional Development

Participating in this event allows attendees to stay ahead of the curve in digital government initiatives, gain new skills, and access resources that are crucial for personal and organisational growth in the evolving digital landscape.

What your peers had to say

I got to touch and feel the amazing work that NSW Government is doing for its citizens, making it easier for us to access their services and interact with them. NSW is at the forefront and leading innovation in Australia, and becoming a world leader too!

Australian Securities and Investments Commission

An inspiring day with a focus and push for increased digital products across all government agencies.

NSW Department of Education

A great opportunity to find out the latest government digital initiatives that inform programs and services delivered to the communities we serve in NSW.

NSW Department of Planning and Environment

Awesome event. A real opportunity to connect and learn from others attending. Including from suppliers and government agencies.

NSW Trustee & Guardian

If you can only attend one event in a year, this is one to go to!

TAFE NSW

I am delighted to invite you to the 2024 NSW Digital Showcase, an annual event where we come together to learn, reflect, and advance digital service delivery in NSW. This year's themes—Accessibility, Productivity, Trust, Resilience, and Workforce—underscore our commitment to ensuring a digitally empowered public service that benefits everyone in NSW. We'll discuss making digital services truly accessible, leveraging technology for sustainability, and prioritising trust by safeguarding data and enhancing transparency. Additionally, we will focus on building resilience in our systems and equipping our workforce with the skills to drive public value through digital innovation.

The Digital NSW 2024 event is a unique opportunity for public servants to collaborate and learn from industry experts, academics, and digital government leaders. As we recognize that digital is no longer an afterthought but a critical lever for achieving government objectives, this showcase promises to provide valuable insights and inspiration. Please mark your calendars and join us in shaping the digital future of NSW.

Laura Christie,

Deputy Secretary, Digital NSW, NSW Department of Customer Service

Government partners

2024 sponsors and exhibitors

Logo of Adobe

Adobe solutions for experience-driven Government Learn More

Software, Technology Cloud Consulting

Enterprise, Medium, Micro

Logo of Salesforce

Salesforce is the world’s #1 CRM company. Our industry-leading Customer Success Platform has become the world’s leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers in a whole new way using the latest innovations... Learn More

Government Administration

Enterprise

Logo of SAP

SAP solutions offer the broadest suite of integrated, modular enterprise software capabilities to help you optimise your end-to-end processes. Learn More

Business & Digital Transformation, Business Intelligence, Change Management, Compliance, Data Science & Artificial Intelligence Services, Enterprise Software , Financial Management, Procurement, Regulatory, Risk

Enterprise

Logo of HCLTech

Supercharging Progress Learn More

Application Management, Business & Digital Transformation, Cloud & Computing, Cybersecurity, Digital Government & CX

Enterprise

Logo of Oracle

We’re a cloud technology company that provides public sector agencies with computing infrastructure, analytics and cloud services to help innovate and unlock efficiencies. Learn More

Cloud & Computing, Cybersecurity, Data Management, Information Technology & Services, Infrastructure Management

Enterprise

Logo of Google Cloud

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools Learn More

Enterprise & IT Solution Architecture, Enterprise Software , Information Technology & Services, Technology Cloud Consulting

Enterprise

Logo of Denodo Technologies Corporation

Logically integrate, manage, and deliver your distributed data Learn More

Business & Digital Transformation, Business Intelligence, Cloud & Computing, Compliance, Data Analysis, Data Management, Data Privacy & Governance, Enterprise & IT Solution Architecture, Enterprise Software , System Integration

Enterprise

Logo of Dell Technologies

Dell Technologies (NYSE:DELL) helps organizations and individuals build their digital future and transform how they work, live and play. Learn More

Information Technology & Services

Enterprise

Logo of Splunk

Splunk helps make organizations more resilient. Leading organizations use our unified security and observability platform to keep their digital systems secure and reliable. Learn More

Government Administration

Enterprise

Logo of HP with Intel

Shaping your premium technology experience Learn More

Information Technology & Services

Enterprise

Logo of GitHub

The AI-powered developer platform to build, scale, and deliver secure software. Learn More

AI/ML, Devops, DevSecOps, Software Development

Enterprise, Medium, Micro, Not for Profit, PSN Advisor, Small Business

Logo of Sitecore

Sitecore is the global leader in experience management software that enables context marketing / contextual communication. The Sitecore® Experience Platform™ manages content, supplies contextual intelligence, automates communications, and enables personalised commerce, at scale. It empowers digital marketers to deliver content... Learn More

Digital Government & CX, E-Commerce, Marketing and Advertising

Enterprise

Logo of NetApp

Leading organisations worldwide count on NetApp for software, systems and services to manage and store their data. Learn More

AI/ML, Cloud & Computing, Data Centres, Data Management, Information Technology & Services

Enterprise

Logo of NICE

A complete CX platform transforming customer experiences everywhere. Learn More

AI/ML, Business & Digital Transformation, Digital Government & CX, Enterprise & IT Solution Architecture, Information Technology & Services

Enterprise

Logo of Nuix

We are a leading provider of investigative analytics and intelligence software, that empowers our customers to be a force for good by finding truth in the digital world. Learn More

Cybersecurity, Data Analysis, Data Management, Data Privacy & Governance, Data Science & Artificial Intelligence Services

Medium

Logo of EY

We help governments adopt digital technology to achieve better outcomes for citizens and better experiences for government workers. Learn More

Accounting, Advisory, Business & Digital Transformation, Community & Stakeholder Engagement Software, Digital Government & CX, Information Technology & Services

Enterprise

Logo of Publicis Sapient

For more than 30 years, we’ve helped some of the world’s biggest organizations build a competitive advantage through digital. Learn More

Business & Digital Transformation, Consulting, Data Science & Artificial Intelligence Services, Digital Government & CX, Engineering

Enterprise

Logo of Acquia

The Open Digital Experience Company Learn More

Business & Digital Transformation, Cloud & Computing

Enterprise

Logo of ThinkPlaceX, part of Synergy Group

ThinkPlaceX is the strategy, design, and creative impact accelerator of Synergy Group. Learn More

Business & Digital Transformation, Design, Innovation, Research, Strategic Planning

Medium

Logo of Qlik

Now the industry leader in data integration, data quality, and analytics solutions. Learn More

Business Intelligence, Data Analysis, Data Management, Data Privacy & Governance

Enterprise, Medium

Logo of Tungsten Automation (previously Kofax)

AI-powered Intelligent Automation empower digital transformation and citizen services Learn More

Automation, Business & Digital Transformation, Digital Signatures, Low code/No code, Software

Enterprise, Medium

Logo of Lucid

Where teams come together to see and build the future. Learn More

Agile, Collaboration, Enterprise Software , Innovation, Strategic Planning

Enterprise

Logo of Granicus Australia

Bringing government closer to the people they serve Learn More

Digital Government & CX

Enterprise

Logo of CGI Australia

CGI is among the largest IT and business consulting services firms in the world bringing over 40 years' experience in Australia supporting government and industry. Learn More

Business & Digital Transformation, Cybersecurity, Digital Government & CX, Information Technology & Services, System Integration

Enterprise

Logo of Adactin Group Pty Ltd

Innovation always, in all ways Learn More

Application Management, Managed Services, Outsourcing/Offshoring, Software Development, System Integration

Enterprise

Telecommunications

Enterprise

Logo of TPG Telecom

Your Government communications technology partner Learn More

Telecommunications

Enterprise

Logo of Miro

The visual workspace for innovation Learn More

Agile, Collaboration, Enterprise Software , Innovation, Project Management

Enterprise

Logo of Snowflake

Snowflake enables organizations to mobilize their data with Snowflake’s Data Cloud. Customers can unite siloed data, discover and securely share data and execute diverse analytic workloads. Learn More

AI/ML, Architecture & Planning, Business & Digital Transformation, Cloud & Computing, Collaboration, Data Science & Artificial Intelligence Services, Enterprise & IT Solution Architecture, Information Technology & Services, Managed Services, Professional Services

Enterprise, Medium

Logo of Gitlab

Where Software is Built, Secured and Deployed Learn More

Application Management, Automation, Cloud & Computing, Collaboration, Devops, DevSecOps, Digital Government & CX, Security, Software Development

Enterprise

Logo of Accelerate Tech

Helping you create better citizen outcomes via integration & low code platforms. Learn More

Cloud & Computing, Community & Stakeholder Engagement Software, Consulting, Digital Government & CX, System Integration

Small Business

Logo of Aaseya

Global low-code professional services provider specialising in digital transformation by adopting low-code and digital process automation technologies Learn More

Business & Digital Transformation, Digital Government & CX, Low code/No code, Professional Services, Software Development

Medium

Logo of AC3

AC3, founded in 1999, is an Australian MSP serving 50+ NSW Government entities and 700+ enterprises. Managing over 14,000 virtual machines, our purpose is to make technology real for our clients. Learn More

Cybersecurity, Data Centres, Devops, Managed Services, Security

Enterprise

Logo of CDC

Your host for Protected data. Learn More

Cloud & Computing, Data Centres, Data Management, Data Privacy & Governance, Data Science & Artificial Intelligence Services

Enterprise

Logo of Okta

The World’s Identity Company Learn More

Cybersecurity, Identity Management, Security

Enterprise

Logo of PageUp People

Attract, hire and develop talent –All in one place Learn More

Software

Enterprise

Logo of Nitro

Trusted PDF & eSign Software for All Industries Learn More

Business & Digital Transformation, Change Management, Digital Signatures, Document Management, Writing and Editing

Enterprise

Logo of Bluetree Solutions

The Award-Winning Consultancy for Planning & Analytics in the Cloud Learn More

Business Intelligence, Consulting, Data Science & Artificial Intelligence Services, Information Technology & Services, Professional Services

Small Business

Logo of Infosys

Infosys is dedicated to transforming government services to promote greater connectivity with citizens, and assists public sector organisations to face ongoing challenges. Empowering government and promoting stronger and more positive connections with citizens. Infosys best-in-class software and services will ensure... Learn More

Information Technology & Services

Enterprise

Logo of WalkMe

WalkMe’s low-code digital adoption platform enables organizations to leverage data to take immediate action to simplify user experiences across enterprise applications. WalkMe is designed to enable ex Learn More

Cloud & Computing, Data Science & Artificial Intelligence Services, Digital Government & CX, E-Learning, Enterprise Software , Low code/No code, Software

B Corporation, Enterprise, Medium

Logo of Sensei

At Sensei we partner with you to help improve the way you work. We focus on bringing world leading project and portfolio management solutions to our clients, to enable them to reach strategic goals. Learn More

Business & Digital Transformation, Consulting, Enterprise & IT Solution Architecture, Information Technology & Services, Project Management

Enterprise

Logo of Intopia

Creating an inclusive digital world Learn More

Design, Devops, Digital learning, E-Learning, Information Technology & Services

B Corporation

Logo of Laundry Lane

Video & Animation Communications Agency Learn More

Branding, Creative & Digital Services, Content Creation, Marketing and Advertising, Multimedia Production, Video Services

Small Business

Logo of Docusign

Bringing Agreements to Life. Learn More

Contract Management, Digital Signatures, Document Management, Information Management System

Enterprise

Logo of Today

Strategic design and technology for a better tomorrow. We use strategic design to enhance services, brands, and products. We lead human-centered design processes to unearth insights, spark new thinking, and prototype opportunities for change. We activate change through the craft... Learn More

Design

Medium

Logo of WorkVentures

Social Inclusion Through Technology Learn More

Information Technology & Services, Non-Profit Organization Management, Recruitment

Enterprise, Not for Profit, Social Enterprise

Logo of Workday

Leading Government to the Cloud Learn More

Enterprise Software , Expense Management, Financial Management, Payroll

Enterprise, Medium

Logo of Acer Computer

End User Computing: 2-1 Devices - Laptops - Desktop PCs - Monitors Learn More

Information Technology & Services

Enterprise, Medium, Not for Profit, Small Business

Logo of WV Technologies

We deliver certainty by doing the right things for the right reasons. Learn More

Asset Management, Critical Infrastructure, Cybersecurity, Data Privacy & Governance, Information Technology & Services

Indigenous owned, Social Enterprise

Logo of IPPM

Your Projects, Your Profit, Your Governance and Compliance - Embrace the Revolution Learn More

Financial Management, Information Technology & Services, Professional Services, Project Management, Software

Small Business

Logo of Askable

Access the world’s best researchers and perfect participants, powered by the ultimate research platform. Learn More

Branding, Creative & Digital Services, Community & Stakeholder Engagement Software, Design, Market Research, Research

Medium

Logo of Yamagigu Consulting

Yamagigu enables meaningful change in First Nations communities. Learn More

Advisory, Agile, Business & Digital Transformation, Research, Service Design

Enterprise

Logo of Google Cloud

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools Learn More

Enterprise & IT Solution Architecture, Enterprise Software , Information Technology & Services, Technology Cloud Consulting

Enterprise

Logo of EY

We help governments adopt digital technology to achieve better outcomes for citizens and better experiences for government workers. Learn More

Accounting, Advisory, Business & Digital Transformation, Community & Stakeholder Engagement Software, Digital Government & CX, Information Technology & Services

Enterprise

Logo of NTT DATA

Trusted Global Innovator + Create digital experiences that move millions Learn More

Agile, Application Management, Branding, Creative & Digital Services, Business & Digital Transformation, Cloud & Computing, Consulting, Cybersecurity, Digital Government & CX, Enterprise Software , Web/SaaS Development

Enterprise

Logo of Adobe

Adobe solutions for experience-driven Government Learn More

Software, Technology Cloud Consulting

Enterprise, Medium, Micro

Logo of Qlik

Now the industry leader in data integration, data quality, and analytics solutions. Learn More

Business Intelligence, Data Analysis, Data Management, Data Privacy & Governance

Enterprise, Medium

Logo of Kirra Services

Empowering Indigenous Futures Through Technology, Partnership, and Purpose. Learn More

Audio Visual, Cybersecurity, Information Technology & Services, Procurement, Training & Education

Enterprise, Indigenous owned, Small Business, Social Enterprise

Logo of Trilogy Network Solutions

Get All the Data Learn More

Audio Visual, Data Centres, Information Technology & Services, Managed Services, Networking

Small Business

Logo of Infosys

Infosys is dedicated to transforming government services to promote greater connectivity with citizens, and assists public sector organisations to face ongoing challenges. Empowering government and promoting stronger and more positive connections with citizens. Infosys best-in-class software and services will ensure... Learn More

Information Technology & Services

Enterprise

Logo of CSO Group

We Solve Cyber Security Problems Learn More

Cybersecurity, Managed Services

Enterprise, Medium

Logo of Aaseya

Global low-code professional services provider specialising in digital transformation by adopting low-code and digital process automation technologies Learn More

Business & Digital Transformation, Digital Government & CX, Low code/No code, Professional Services, Software Development

Medium

Logo of Pollen Digital

We are digital business designers. We help our partners create the products and services their customers love. Learn More

Branding, Creative & Digital Services, Business & Digital Transformation, Data Science & Artificial Intelligence Services, Design, Digital Government & CX

Medium

Logo of Mastercard Australia

Bringing together our global network, partners and technologies to help governments drive efficiencies and deliver more inclusive and sustainable economic development. Learn More

Billing & Payments, Business Intelligence, Cybersecurity, Data Analysis, Management Consulting

Enterprise

Logo of Baringa

Putting people first. Creating impact that lasts. Learn More

Digital Government & CX, Information Technology & Services, Management Consulting, Professional Services, Service Design

B Corporation, Medium

Logo of Box

The leading Content Cloud, a platform empowering organisations to manage the entire content lifecycle, work securely from anywhere, and integrate across best-of-breed apps Learn More

Business & Digital Transformation, Cloud & Computing, Collaboration, Data Science & Artificial Intelligence Services, Digital Signatures

Enterprise, Medium, Micro, Not for Profit, PSN Advisor, Small Business

Logo of Social Traders

Unlocking business for good Learn More

Advisory, Consulting, Procurement, Professional Services, Training & Education

Enterprise, Not for Profit

Logo of Rimini Street

End-to-end support and services for Oracle, SAP, and Salesforce Learn More

Change Management, Enterprise Software , Information Management System, Information Technology & Services, Managed Services, Professional Services, Software

Enterprise

Logo of B Lab Australia & Aotearoa New Zealand

B Lab Australia & Aotearoa New Zealand is a leader in economic systems change, mobilising and supporting Certified B Corporations to transform the economy to benefit all. Learn More

Business & Digital Transformation, Innovation

Not for Profit

Vendors boost your presence

Digital NSW 2024 will explore key themes vital to the NSW Government's vision: Accessibility, Sustainability, Trust, Resilience, and Workforce.

Sponsor Digital NSW 2024 to lead critical conversations, showcase your commitment to innovation, and position your brand at the forefront of digital transformation in NSW.

Location

Royal Randwick Racecourse is well serviced by public transport with a Light Rail station and a purpose-built bus terminal at the racecourse main entrance on Alison Road.

Low-cost paid parking is available via the Ascot Street Entrance.

The Queen Elizabeth Grandstand is easily accesible from both the Alison Rd & Ascot Street Entrances.

PUBLIC TRANSPORT

Attendees are encouraged to plan their trip and consider all the available travel options ahead of time.

LIGHTRAIL
  • L2 – Circular Quay / Central direct to Royal Randwick
  • L3 – Circular Quay / Central to Kensington

The Royal Randwick stop is located on Alison Road which is opposite the racecourse main entrance. Services run regularly from 5am until 1am on weekdays and weekends. During major race days and events, additional services will also run.

BUSES

Visit transportnsw.info for details on transport services to plan your trip.

Plenty of regular route buses also run between the City and Eastern Suburbs via Anzac Parade and Alison Road to get you to Randwick Racecourse including bus routes 339, 373, 374, 376 and 377.

PARKING

Low cost paid parking is available via the Ascot Street Entrance.

Rewind: Moments from 2023

The 2023 Digital NSW Government Showcase was the biggest yet, bringing together over 1000 government professionals, 60 innovative solution leaders and 45 inspiring government speakers to discuss how to build a better future for NSW fueled by digital.

Join us in 2024 for an even bigger show, guiding you through the latest in user-centred digital service innovation.

Register now

Watch a few video highlights

Promotional image for a video featuring The Hon. Jihad Dib, MP. The title reads 'WHAT'S NEXT FOR DIGITAL IN NSW?' with a red play button overlaid on a headshot of a smiling man in glasses and a suit. The image includes 'MEMBER CONTENT' in red text.
Interviews

Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future

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Promotional banner for 'Let's Chat With' featuring a woman with shoulder-length brown hair smiling at the camera. Text identifies her as Laura Christie, Deputy Secretary, Digital NSW, NSW Department of Customer Service.
Interviews

Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

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Promotional image for a video titled 'The Intersection Between Tech & Gov'. It shows a stage with two people seated, likely government officials. A large play button overlay indicates it's a video. The subtitle reads 'Insights From: NSW Government Secretaries'. A 'Member Content' label is visible in the top right corner.
Interviews

Three Secretaries Discuss: The Dynamic Intersection of Technology and Public Service

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Promotional image for a video titled 'The Intersection of Technology, Security and Privacy at Service NSW'.
Interviews

The Intersection of Technology, Security and Privacy at Service NSW

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Explore last year's content

Promotional image for an article featuring The Hon. Victor Dominello and Damon Rees. The title reads 'IN CONVERSATION: The Future of Modern Government Service Design' overlaid on a headshot of the two smiling men.
Interviews

Discussing the Future of Modern Government Service Design with the Hon Victor Dominello and Damon Rees

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Image of a hand holding a mobile phone
Industry Trends

6 Public Sector Trends Ramping Up Service Delivery in 2024

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Image of people wearing business attires and holding a piece of paper with a question mark over their faces
Industry Trends

The Digital Skills Shortage Dilemma & How to Dig Yourself Out

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Promotional image for insight entitled 'Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024'
Whitepapers & Reports

Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

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