Government Innovation Virginia 2024

Full event details

Agenda

Richmond, 17 April 2024

All times in EDT

8:00 am

Registration and Networking Breakfast

8:50 am

Welcome from the Public Sector Network

9:00 am

Welcome from the Chair

Sarjoo Shah, Executive Director, Public Health Services, Oracle

9:20 am

Government Keynote

Charting a Digital Destiny: Transforming Government for the Digital Age

Hendrik H. van der Vaart, Deputy Chief Transformation Officer, Commonwealth of Virginia
  • Exploring Virginia’s path towards becoming a digital government powerhouse
  • Overcoming Challenges in the Digital Age

9:40 am

Platinum Partner Session: The Pathway to Technology Transformation

Karan Sonhi, Chief Technology Officer, Trellix Public Sector

10:00 am

Government Keynote

Virginia’s Information Technology: What is on the Horizon

Robert (Bob) Osmond, Chief Information Officer, Virginia IT Agency

10:20 am

Panel Discussion

Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era

  • Understanding the importance of designing government services around citizen needs
  • Leveraging data analytics for data-driven insights and tailored services
  • Achieving a balance between security and accessibility in citizen-centric services
  • Cultivating a workforce and organizational culture that values citizen-centricity

Suresh Soundararajan, Chief Information Officer, Virginia Department of Health
Dave Myers, Deputy Superintendent/Chief Information Officer, Virginia Department of Education
Barbara J. Burkett, Director of Analytics, Research and Program Evaluation, Virginia Department for Aging and Rehabilitative Services
Nathaniel Parks, Sr. Solutions Engineer, Dynatrace
Moderator: Sarjoo Shah, Executive Director, Public Health Services, Oracle

10:50 am

Refreshment Break

11:20 am

Data and Technology Track

Welcome from Track Chair

Bill Greeves, Industry Advisor for State and Local Government, SAP
Digital and CX Track

Welcome from Track Chair

Harun Musa, Ph.D., Principal Solutions Consultant, Technology & Innovation, Infor

11:40 am

Data and Technology Track

Government Keynote: Data-Driven Governance: From Insights to Impact

Ken Pfeil, Chief Data Officer, Commonwealth of Virginia
  • Using data analytics to improve public service delivery
  • Establishing trust and transparency in data-sharing with citizens
  • Implementing data-driven policies for better outcomes
Digital and CX Track

Government Keynote: The Roadmap to a Successful Digital Transformation

Jamey Stone, Director, Business Platform Solutions, Virginia IT Agency (VITA)

12:00 pm

Data and Technology Track

Gold Partner Session: Artificial Intelligence Solutions for the Public Sector

Thomas MacLellan, Director, Government Affairs & Strategy, Palo Alto Networks
Digital and CX Track

Gold Partner Session: How to Use Technology to Improve Citizen Engagement

Rachael Radford, Owner & President, Meira Consulting and Elizabeth Baldwin, P.E., Chief Code Engineer, City of Philadelphia Department of Licenses & Inspections

12:20 pm

Data and Technology Track

Government Keynote: Leveraging Data Analytics for Informed Decision-Making

Robin Sheldon, Director, Data Analytics, Virginia DMV
Digital and CX Track

Government Keynote: Navigating Digital Disruption: Paving the Way for Effortless Transformation

Lana Shelley, Deputy Commissioner, CIO, Information Technology, Virginia DMV
  • Identifying and overcoming digital transformation barriers
  • Cultivating a culture of innovation and flexibility
  • Strategies for a seamless digital evolution

12:40 pm

Data and Technology Track

Gold Partner Session: Unlocking IT Efficiency: Driving Cost Savings and Productivity Gains With Ai

Ken Gonzalez, Head of Analyst Relations, Freshworks
Digital and CX Track

Gold Partner Session: Unleashing the Potential of AI in Transforming Digital Customer Experience (CX) for Public Services

Brian Chidester, Public Sector Network Advisory Board Member & Head of Public Sector Marketing, Socure

1:00 pm

Data and Technology

Panel Discussion: Synergizing Data and Technology for a Transformative Future

  • How can organizations synergize data and technology to drive innovation and decision-making?
  • What strategies are effective in managing and protecting data privacy in an increasingly connected world of technology?
  • Share insights on successful data integration strategies that leverage technology for enhanced efficiency and competitiveness.
  • How can organizations foster a data-driven culture and ensure data literacy across the organization?

Chris Burroughs, Director Data Protection and Governance, Commonwealth of Virginia, Office of the Secretary of Administration, Office of Data Governance and Analytics
Ravi Padma, Chief Technology Officer, Virginia Department of Veterans Services
Alex DerHovhannessian, Senior Vice President, Voyatek
Moderator: Bill Greeves, Industry Advisor for State and Local Government, SAP

Digital and CX Track

Panel Discussion: Achieving Digital Inclusion: Strategies for Bridging the Digital Divide

  • What innovative approaches can organizations take to ensure digital inclusion for all, especially underserved communities?
  • Importance of digital literacy programs, their effectiveness, and how they can be enhanced to empower individuals in using technology effectively
  • In what ways can government policies and initiatives foster partnerships with private sector organizations to expand digital inclusion efforts and make online services more equitable

Zacc Allen, Chief Information Officer, Virginia Department of Corrections
Vengatesh Agaram, Chief Information Officer, Virginia Department of Taxation
Melinda Stewart, Chief of Enterprise Solutions, Virginia IT Agency (VITA) & Office of Governor of the Commonwealth of Virginia
Tom Yeatts, Global Head of State & Local Government, ServiceNow
Moderator: Harun Musa, Ph.D., Principal Solutions Consultant, Technology & Innovation, Infor

1:30 pm

Networking Lunch

2:30 pm

Roundtables

Interactive Roundtable Discussions

1. Cloud Adoption Strategies: Streamlining Government Operations through Cloud Solutions
Facilitated by: Joel Golub, Industry Executive Director City & County Government, Oracle

2. Enhancing Citizen Experience Through Future-Proofing Government Infrastructure
Facilitated by: Jaren Johnson, Account Manager, Technology & Innovation, Infor & Harun Musa, Ph.D., Principal Solutions Consultant, Technology & Innovation, Infor

3. Agile Government: Implementing Agile Methodologies for Faster Digital Solutions
Facilitated by: Bill Greeves, Industry Advisor for State and Local Government, SAP

4. Cybersecurity in the Digital Era: Protecting Sensitive Government Data and Systems
Facilitated by: Nathaniel Parks, Sr. Solutions Engineer, Red Hat / Dynatrace

5. Zero Data Loss: Reaction and Response Times to Ensure Continuity of Government in an AI World
Facilitated by: Tihomir Hristov, Solutions Engineer, Cisco & Brad Johnson, Solutions Engineer, Cisco

6. Leverage Insider Knowledge: How to get the most out of government technology
Facilitated by: Rachael Radford, Owner & President, Meira Consulting

7. Supporting Service Delivery with Next-Gen Digital Identity
Facilitated by: Brian Chidester, Public Sector Network Advisory Board Member & Head of Public Sector Marketing , Socure

8. Unlocking IT efficiency: Driving cost savings and productivity gains with AI
Facilitated by: Ken Gonzalez, Head of Analyst Relations,  Freshworks

9. Digital Transformation Roadmaps: Key Steps to Transform Traditional Government Services
Facilitated by: Alex DerHovhannessian, Senior Vice President, Voyatek

10. Cyber Resiliency: Stay a Step Ahead of Cyberthreats
Facilitated by: Craig Gambol, Territory Manager, Veeam & Corey Kirschner, Systems Engineer, Veeam

11. Building Secure Digital Government: So Many Clouds, So Little Time!
Facilitated by: Chris Riordan, Public Sector Account Manager, Nutanix

12. Emerging Technologies for Government: Exploring the Potential of AI, IoT, and Blockchain
Facilitated by: Patrick Farrell, Director – KPMG Cloud, Data & AI Lead, KPMG

13. Driving Enhanced Citizen Services
Facilitated by: Jennifer Heflin, Managing Director, Accenture

14. Enterprise Service Management: Accelerating Service Delivery
Facilitated by: Tom Yeatts, Global Head of State & Local Government, ServiceNow

15. The Evolving Threat Landscape for Local and State Governments
Facilitated by: Craig Bowman, Vice President – Government, Education & Health, Trellix 

3:30 pm

Platinum Partner Session: Bridging the Gap: Safeguarding Accessible Education with Secure Digital Tools

Mike Maurer, Director of Sales Operations, Orijin

3:50 pm

Panel Discussion

Leading the Change: The Roadmap to a Future-Ready Governmen

  • Highlighting strategic initiatives and milestones for the future
  • Creating an agile and adaptive public sector to meet evolving challenges
  • Emphasizing citizen-centricity and inclusivity in government services
  • What strategies do successful government organizations employ to overcome challenges during digital transformation?
  • How can emerging technologies such as AI, IoT, and blockchain revolutionize public service delivery

Paul Corbett Cormal, Chief Technology Officer, Assistant Superintendent – Data, Research, and Technology, Virginia Department of Education
Paul Williams, Chief Information Officer, Virginia ABC
Meghan Steele, Vice President, SLED East, Cisco
Moderator: Joel Golub, Industry Executive Director City & County Government, Oracle

4:20 pm

Closing Remarks from the Chair, followed by Networking Reception

Event Partners

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