IT Service Delivery and Operations Archives - Public Sector Network

Getting things done in Government: Applying the tools of Deliverology® to achieve real-world impact – Perth

Getting things done in Government: Applying the tools of Deliverology® to achieve real-world impact

Change Management for Digital Transformation

Expression of Interest: Ethical API Strategies for AI Agents Course

CompTIA Server+ Certification Course

CompTIA Linux+ Certification Course

CompTIA Cloud+ Certification Course

Cloud Essentials+ Certification Course

PeopleCert DevOps Certification Course

ITIL 4 Foundation Course

ISC2 CCSP Certified Cloud Security Professional Course

ISC2 CISSP Certified Information Systems Security Professional Course

CompTIA Network+ Certification Course

CompTIA Advanced Security Practitioner (CASP+) Certification Course

Technology

CompTIA A+ Certification Course

Change Management for Digital Transformation

DevOps

DevOps Fundamentals

Business Architecture in Action

Training Overview Connecting the dots between objectives, capability and transformation in Government Agencies focus on modernisation, aiming to improve digital service accessibility and online interactions. The Business Architecture in Action’s business capability planning and principles course shows you how to achieve seamless alignment and maximise project effectiveness. Designed for Public sector professionals, the course equips […]

IT Problem Management and Root Cause Analysis

Training Overview Break the Cycle: Ditching Band-Aids for Lasting Solutions Problem Management and Root Cause Analysis (PMRCA) plays a vital role in Australia and New Zealand due to the substantial financial impact of IT incidents. A report from the Australian Information Industry Association (AIIA) reveals that these incidents cost Australian businesses over $9 billion annually. […]

Business Architecture in Action

Training Overview 2024 is set to be another big year for IT in Government, with agencies and departments focusing on boosting and maintaining the momentum of modernization initiatives. Leaders are driven to improve accessibility to digital services, achieve greater seamlessness of online interactions for both employees and external stakeholders, and to propel future initiatives. The […]