Improving Patient Outcomes and Experience
Implementing human-centred design to achieve better long-term patient outcome
The healthcare system is designed to provide the best health outcomes for patients, but sometimes patients aren’t the sole focus of some of these providers.
This report delves into the journeys of three healthcare providers, St Vincent’s Health Australia, BreastScreen Victoria, and West Moreton Health (Queensland) , and how they improved their services, leading to better health outcomes for their patients.
Read the report to discover how the three healthcare providers:
- Recognised the importance of putting people at the forefront of all operations
- Implemented various initiatives to improve their patient experience and overall health outcomes
- Embedded new programs and practices leading to long-term success
To learn what’s happening in this space for 2021 and beyond, join us at the Improving Patient Outcomes and Experience 2021 virtual event, held Tuesday 10th August. For full speaker line-up and sessions, view the agenda , or register for your complimentary pass .
