Pioneering Product Innovation & Collaboration for Public Good
In this Partner Perspective session, Victoria McGloin, Head of Technology, Government & Public Sector, Thoughtworks AU & NZ and David John, National Products & Program Delivery, NSW Department of Customer Service discuss NSW Government's implementation of the Digital Birth Certificate which will streamline customers' experience and information across trusted parties and how collaboration within government enables products people want to use and new trusted customer experiences.
Recommendations
The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation
INDUSTRY TRENDS
9 Feb 2026
The Public Sector Podcast: Visionary Leaders: Future-Proofing Public Services: Digital Priorities and the Road to 2032
INDUSTRY TRENDS
8 Dec 2025
Tips from Figma for making your site more accessible
INDUSTRY TRENDS
5 Dec 2025
Digital NSW 2025: International keynote: Striking the balance between risk and tech innovation by David Shanks
ON DEMAND
11 Dec 2025
Why Most Digital Twin Programs Start Too Big
INDUSTRY TRENDS
3 Feb 2026


