Pioneering Product Innovation & Collaboration for Public Good
In this Partner Perspective session, Victoria McGloin, Head of Technology, Government & Public Sector, Thoughtworks AU & NZ and David John, National Products & Program Delivery, NSW Department of Customer Service discuss NSW Government's implementation of the Digital Birth Certificate which will streamline customers' experience and information across trusted parties and how collaboration within government enables products people want to use and new trusted customer experiences.
Recommendations
Designing for Everyone: Advancing Digital Inclusion
ON DEMAND
7 Feb 2026
Let's Chat: Building Public Trust Through a 'Rights-First' Approach
INDUSTRY TRENDS
26 Jan 2026
Session Recap: Designing for Everyone: Advancing Digital Inclusion
INDUSTRY TRENDS
8 Feb 2026
Why Most Digital Twin Programs Start Too Big
INDUSTRY TRENDS
3 Feb 2026
Ensuring Accessibility and Bridging the Digital Divide: Colorado’s Approach to Inclusive Technology and Digital Equity
ON DEMAND
5 Feb 2026
The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation
INDUSTRY TRENDS
9 Feb 2026


