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Data, Analytics and AI

Let's Chat: Building Scalable AI Solutions for Citizen Engagement

An exclusive interview with Bill De DuFour, Leader of Sales Engineering for the US Public Sector at NICE.

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Bill De DuFour, Leader of Sales Engineering for the US Public Sector at NICE, emphasizes the importance of long-term, scalable AI strategies. Rather than solving immediate problems with siloed solutions, he advocates for a holistic vision of AI-driven systems that enhance citizen engagement, improve efficiency, and prepare for future challenges like disaster response and asynchronous communication needs. Thoughtful design today ensures seamless public service delivery tomorrow.

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IT Modernization and Cloud
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United States United States

Published by

Mary Callihan Marketing Manager, Public Sector Network

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