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Digital Services and Customer Experience

On Embedding Privacy and Trust into Public Sector Service Delivery

Insights on the Ground at Innovate NSW with Scott Johnston, Deputy Secretary and Chief Commissioner of State Revenue at Revenue NSW

Scott Johnston, Deputy Secretary and Chief Commissioner of State Revenue at Revenue NSW
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Highlights

  • Achieving the goals of Revenue NSW through collaboration 
  • How privacy can be embedded into service delivery
  • Strategies for building public trust in government
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Jordan Mullins Head of Editorial, Public Sector Network

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