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Delivering a New Era of AI-Augmented Citizen Services - Innovate SA 2023

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Now more than ever, governments need to adapt to changing environments. AI, Automation and modern technologies provide the opportunity to: 

  • Engage to serve citizens wherever and whenever they want 
  • Embrace automation to digitally transform workflows and operations 
  • Plan, forecast and budget effectively in an age of disruption 
  • Protect people, data, and critical infrastructure from cyber threats 

Dirk Kotze, Automation Segment Lead at IBM Australia & NZ explores this in more detail.

 

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