Delivering a Digital Foundation for Healthcare

This session not only highlights the vulnerabilities but also unveils the potential for strengthening the healthcare system's ability to protect patient data and maintain the integrity of healthcare operations in …

The Future of Healthcare and New Technology Adoption

Delve into the evolving landscape and the profound changes underway, examining how digital technology is reshaping the healthcare sector

Healthcare Information Management Privacy and Security

This discussion centers around adopting patient-first approaches when handling personal health information (PHI), ensuring that privacy and security remain paramount.

Emergency Management & Climate Change with the City of Vancouver

At our Future Cities Roadshow in March 2023, we heard from Hon. Bowinn Ma, Minister of Emergency Management and Climate Readiness from North Vancouver about climate change and how we can prepare for these unforeseen circumstances.

The Role of Data and Digital Policies in Service Delivery and Building Trust in Government

Canada and Australia have significant ambitions in digital government and data sharing. As part of making the decision to enter the Canadian market the Australian digital services company Link Digital has studied the approaches of both governments to understand how to best use our local experience to add value in the Canadian context. The following article looks at commonalities and differences between Australia and Canada in areas such as government service delivery, data sharing, privacy and trust, and digital workforce development and recruitment.

Building Digital Government Talent Pipelines

The worldwide calls for the modernization and digital transformation of the public service not only persist, but grow. In response, many governments are gradually changing their culture, adopting new processes, and creating specialized units all in an effort to embrace digital. These endeavours have been examined in detail by the other case studies in this series; the nature of public sector digital work, the challenges and opportunities of digital transformation, and key lessons learned from the successes and failures in advancing digital government. This case study complements that research while focusing on the recruitment and retention of digital talent in …

How Energy Queensland is Providing a Customer-First Equitable Approach to Digital Connectivity and Accessibility

Michael Dart, the Executive General Manager - Customer, takes the helm of steering customer-centric endeavours at Energy Queensland. Michael shares details of how Energy Queensland is harnessing customer feedback to build trust, inform decision making and overcome barriers, as well as delving into how customer, government and community priorities are shaping future projects.

How the Canadian Mounted Police is Fortifying a Future-Ready Police Service

Suelyn Knight, Executive National Advisor, Race-Based Data Collection, Royal Canadian Mounted Police