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Cyber Security and Risk Management
Data, Analytics and AI
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IT Modernization and Cloud
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General
Delivering a Connected and Seamless Experience for the Digitally-Driven Citizen with the Alberta Health Service
Digital Healthcare Infrastructure - Canada
Alberta Health Services (AHS) developed their COVID-19 online self-assessment tool1 to empower Albertans in a time when everything was unknown, said Ammneh Azeim, the Digital Experience Lead at AHS. The tool is still in active use today.
General
Ensuring Affordable, Reliable, and Sustainable Local Government Services and Infrastructure with the Ministry of Highways Saskatchewan
This article gives an in-depth review of how the Provincial Government of Saskatchewan is taking various initiatives to create sustainable, reliable and affordable local government services and infrastructure considering the challenges the province faces in the future.
Workforce, Skills and Capability
Providing Agencywide Training Support for redeployed staff during a Global Pandemic
Due to the onset of Covid 19 in March 2020, agency staff were redeployed to the New York City Department of Social Services Supplementary Nutrition Assistance Program (SNAP) and Cash Assistance (CA) programs, and a training solution was required for these redeployed staff. As policies and processes shifted because of the pandemic, the New York City Department of Social Services redirected resources to mission critical areas. Staff from various departments throughout the Agency were reassigned to assist programs that administered social service benefits. The Office of Training & Workforce Development (OTWD) led the charge in the development and deployment of …
General
Building Capacity and Mobilizing Technologies to Foster Community Safety, Well-Being and Inclusivity
Ensuring the safety of citizens The safety of every city is of paramount importance, and this is particularly the case when it comes to looking after the most vulnerable. Emergency services like police and ambulance do what they can, but sometimes they are stretched and don’t have the capacity to a…
General
Building a Sustainable and Resilient Future through Smart City Planning at the Town of Bridgewater
Roadshow 2023: Smart Cities - Canada
Most people, irrespective of where they live, want their lives to be enhanced by all of the technologies that are available, yet it is often the smaller and more regional places that seem to get overlooked. The Town of Bridgewater, on the south shore of Nova Scotia, was determined to not be left behind. Leon de Vreede, the Sustainability Planner within the Community Development Department of Town of Bridgewater, says that despite their meagre population of 8,600, for a decade or so they have been undertaking innovation related initiatives particularly in the field of energy and climate.
CASE STUDY: Evolving EVs and CAVs
Dave Harkness, Manager, Parking and New Mobility City of Surrey • Increasing urbanization and opportunities for driverless transports • Understand public needs and demands while remaining competitive • Integrating a hybrid model that aligns technology with consumer expectations …
General
Mobility-as-a-Service- Infrastructure, Integration and Impact at the City of Kelowna
Protecting public interest, data accessibility and encouraging citizen participation at the City of Kelowna
General
Spotlight on Surface Transit Priority Measures at City of Toronto
David Kuperman, Program Manager, Transportation Planning City Planning – North York District, City of Toronto Surface Transit Operations and Priority Measures at the City of Toronto discusses surface transit priority measures at the City of Toronto.
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