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Public Sector Network's Insights
Digital Services and Customer Experience
WA Government’s Approach to Becoming Digitally Inclusive - Innovate Western Australia 2023
In this keynote presentation Jonas Petersen, Chief Digital Officer, Office of Digital Government, Department of the Premier and Cabinet delves into Western Australia's approach to becoming more digitally inclusive.
Cyber Security and Risk Management
Spike In Australian Cyber Attacks
Speaking in November 2022 after the release of the ACSC report and after the two major corporate breaches, Prime Minister Anthony Albanese said ‘it's a huge wakeup call and companies need to get their act together...we need to do much better.’ He then added that ‘the government has stepped up, [now] the private sector needs to step up in the interest of their customers but also their own interest.’[7]
Digital Services and Customer Experience
Global Government Innovators Report: International Women's Day Edition
With contributions from 17 public sector female leaders from all tiers of government from five regions – Australia, New Zealand, the United States, Canada and the United Kingdom - Public Sector Network’s Global Government Innovators eBook has been written to showcase the women driving change, encouraging other female leaders and supporting their citizens - along with their hard working teams - to help build a stronger, smarter, more resilient public sector for the future.
Workforce, Skills and Capability
The Changing Face of Talent: Q&A with Alex Smith, CHRO of Memphis, TN
Ahead of her session at Government Innovation Georgia on March 29th, we caught up with Alex Smith, Chief Human Resources Officer from the City of Memphis, to learn more about her DEI initiatives, her approach to innovation, and her upcoming Panel Discussion: The Future of Work: The Changing Face of Talent.
Workforce, Skills and Capability
Breaking Barriers and Building Resilience: Women Working on the Front Lines
We approached several hospitals to identify individuals within their organization who are making a positive impact in the lives of others on a daily basis. We sent them a few questions to answer, their responses infused us with energy and enthusiasm, and we trust they will do the same for you!
Workforce, Skills and Capability
It's All About Intentional Inclusive Leadership
We had the pleasure of speaking with the esteemed Candace L. Thomas, K.C., Deputy Minister and Deputy Attorney General, from the Government of Nova Scotia. Deputy Thomas shared her thoughts on the importance of equity in the training and upskilling of women today, and how essential and beneficial it is for women to create and nurture ties with one another inside and outside of the workplace.
Cyber Security and Risk Management
Employee Cyber Negligence
The biggest issue with remote work is security. Microsoft has reported that when staff first began working from home in early 2020, this ‘created new attack surfaces for cyber-criminals to take advantage of, such as home devices being used for business purposes’.[4] Since then, IT and security experts have begun to think in new ways about protecting their employees without the benefit of physical closeness and confinement, and for the most part, it has worked. This is largely because ‘remote working in March 2020 is not the same as remote working in 2022…
IT Modernization and Cloud
Underscoring Victoria’s Digital Future
In recent years, all business functions underwent a significant transformation, prioritizing advancements in technology and remote work, often at the expense of time, resources, and structural capacity. However, it's essential to remember that machines are merely a series of 0s and 1s without human…
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