Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Clear
INDUSTRY TRENDS PARTNER CONTENT
Embedding AI Expertise into Public Sector Servicing

Embedding AI Expertise into Public Sector Servicing

Part 3 of Ian Oppermann’s Vision for the Future of Public Sector Servicing

Ian Oppermann Data, Analytics and AI
ServiceGen logo
26 Aug 2024
Flag of Australia
GUIDES PARTNER CONTENT
A Step-by-Step Guide to Introducing AI to a Government Department

A Step-by-Step Guide to Introducing AI to a Government Department

Governments must have an AI checklist in place when considering introducing it to a department or agency. Here’s a suggested place to start.

Simon Berglund Cyber Security and Risk Management
Diligent logo
22 Aug 2024
Flag of Australia
INDUSTRY TRENDS PARTNER CONTENT
Overcoming the Key Hurdles to Public Servicing

Overcoming the Key Hurdles to Public Servicing

Part 2 of Ian Oppermann’s Vision for the Future of Public Sector Servicing

Ian Oppermann Digital Services and Customer Experience
ServiceGen logo
18 Aug 2024
Flag of Australia
INDUSTRY TRENDS
A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

Enabling Digital NSW Innovation & Inclusion through ICT and Digital Sourcing Transformation

Patrick Joy Digital Services and Customer Experience
17 Aug 2024
Flag of Australia
GUIDES
Strengthen Cybersecurity with CompTIA Certifications

Strengthen Cybersecurity with CompTIA Certifications

A Strategic Move for Government Globally.

Jane Murugan General
16 Aug 2024
Flag of Australia
INDUSTRY TRENDS
Ready Set Roadmap: Becoming an Employer of Choice to the Workforce of the Future

Ready Set Roadmap: Becoming an Employer of Choice to the Workforce of the Future

How the public sector can position itself as an employer of choice capable of attracting and retaining top talent while driving positive outcomes for the community.

Jordan Mullins Digital Services and Customer Experience
13 Aug 2024
Flag of Australia
INTERVIEWS
Engineering Innovation with the Citizen Experience in Mind

Engineering Innovation with the Citizen Experience in Mind

with Nikhil Patinge, Director - WoVG Digital Integration Services, Department of Government Services

Jordan Mullins Digital Services and Customer Experience
10 Aug 2024
Flag of Australia
INTERVIEWS
Victoria's Competitive Advantage and Innovate VIC Insights

Victoria's Competitive Advantage and Innovate VIC Insights

with Su Jella, a Top 25 Analytics Leader in Australia and VP for the Women's Tennis Foundation

Jordan Mullins Digital Services and Customer Experience
3 Aug 2024
Flag of Australia

Recommendations

Key Takeaways: Building a Future-Ready Digital NSW
Key Takeaways: Building a Future-Ready Digital NSW
INDUSTRY TRENDS 9 Dec 2025
The AI-fication of Cyber Threats and other predictions for 2026
The AI-fication of Cyber Threats and other predictions for 2026
INDUSTRY TRENDS 5 Dec 2025
Tips from Figma for making your site more accessible
Tips from Figma for making your site more accessible
INDUSTRY TRENDS 5 Dec 2025
AI for public servants: Using AI agents
AI for public servants: Using AI agents
GUIDES 15 Dec 2025
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
EntraGoat is a deliberately vulnerable lab that simulates real-world identity misconfigurations in Microsoft Entra ID.
GUIDES 6 Nov 2025