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When executed well, a user-centred approach leads to the creation of government services that align with people's needs and desires. In this fireside chat Eloise Burge, Principal Service Designer with the Department of the Premier and Cabinet South Australia shares her top tips for Human Centred Design in government.
In this keynote session Dr Henry Pharo, Director of the Early Intervention Research Directorate at the Department of Human Services discusses the Department's data science approach that has helped quantify population data and better understand child protective needs and family needs to better improve outcomes for citizens.
In this keynote session Dr Eva Balan-Vnuk, Executive Director and Government Chief Information Officer at the Department of the Premier and Cabinet discusses what's next for South Australian Government with a focus on AI, and how to effectively and securely harness intelligent AI, as well as the creation of innovation cultures.
Now more than ever, governments need to adapt to changing environments to deliver a new era of AI-augmented citizen services and government efficiency. Dirk Kotze, Automation Segment Lead at IBM Australia & NZ explores this in more detail.
Data is everywhere and anywhere but with so many sources across a large portfolio of interconnected agencies and industries how do we harness it and build a Data-Driven culture that will make South Australia thrive? Daniel Hatfield, Sales Director at Denodo explores in more detail.
In this keynote session Arindam Chaudhuri, Executive Director Digital Health, Northern Adelaide Local Health Network discusses how to future-proof healthcare services with a focus on new, digitally enabled models of care.
Equipping government employees with bridgebuilding skills to effectively navigate the complexities and challenges of the public sector is vital. This article emphasizes the importance of cultivating collaboration, communication, and empathy among government employees to bridge internal and external gaps, ultimately leading to a more inclusive, responsive, and effective governance system.
For many businesses around the world, keeping up with technology can be a significant challenge given the rapid pace of change in the industry. That’s why Thoughtworks created the Looking Glass— it’s designed to help businesses navigate industry shifts and identify new opportunities. This report will help you to identify the most important trends impacting your business today and in the future. In times of economic uncertainty, it's critical that you make informed decisions about how to act and what to prioritize. Doing so will position you to emerge stronger on the other side.
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