Explore
Communities
All Communities
General Discussion
Cyber Security and Risk Management
Data, Analytics and AI
Digital Services and Customer Experience
IT Modernization and Cloud
Workforce, Skills and Capability
Events
Upcoming events
Past event highlights
Event management services
Sponsorship
Academy
Overview
Courses
Insights
Marketplace
Join now
Login
My homepage
Communities
Communities
Toggle communities dropdown
All Communities
General Discussion
Cyber Security and Risk Management
Data, Analytics and AI
Digital Services and Customer Experience
IT Modernization and Cloud
Workforce, Skills and Capability
Events
Upcoming events
Past event highlights
Event management services
Sponsorship
Academy
Overview
Courses
Insights
Marketplace
Menu
Join now
Login
Learn
Upskill
Connect
Attend
Solve
Join
Become a member
Insights
Access quality content from global government thought leaders
Search text
Members-only
Public
Reset
Most Recent
Most Popular
Content Type
---------
Fundamentals
Industry Trends
Interviews
Benchmark
Case Studies
Deep Dive
Guides
On Demand
Whitepapers & Reports
Region
Select region...
Australia
Canada
New Zealand
United Kingdom
United States
Communities
Cyber Security and Risk Management
Data, Analytics and AI
Digital Services and Customer Experience
General
IT Modernization and Cloud
Workforce, Skills and Capability
General
Workplace Wellbeing & Experience in a Post-Pandemic World
2020 has gotten a lot of hate. Instead of bashing the year that was some more (although it probably deserves it), I’m here to focus on something positive that 2020 bought us – an accelerated focus on workplace wellbeing & employee experience. For maybe the first time in human history we’re seeing positive developments in terms of how we work. Flexibility, mental health and overall human experience are being put ahead of mere output. Earlier this month we held the Workplace Wellbeing & Employee Experience virtual event, which was attended by almost 200 APS professionals. We surveyed our attendees to …
General
Highlight Reel: Workforce Transformation in the Public Sector
Like so many organizations, the City of Hamilton in the Province of Ontario experienced tremendous turmoil in 2020 as a result of COVID-19. Nenzi Cocca, the Director of Human Resources (HR) Systems & Operations at the City of Hamilton, says that the pandemic brought with it “a number of unexpected challenges when bringing on new employees, and we had some employees that were retiring too.” Very quickly “we had to figure out a way to make sure that knowledge transfer happened as seamlessly as possible.” This was particularly important because the HR division is one of the most important. “I …
General
4 Top Tips - Process Excellence and Robotic Process Automation
Process Excellence for councils can be as simple as streamlining existing processes, reducing silos and reducing the number of work steps and staff involved. Other ways of improving processes is by implementing new technologies such as robotic process automation. Overall the aim is to improve efficiencies, cost effectiveness and customer service and experience. Here are some top tips for you to roll out at your council.
General
Balancing innovation, security and compliance in the health sector
Health sectors around the world grapple with many of the same trends: rising healthcare costs, ageing populations, low digital maturity. Australia is no exception, despite consistently high global rankings in health system performance. Concurrently, cybersecurity challenges have been mounting. Threats are becoming more sophisticated, while our growing reliance on digital technology creates new risks. It was only a matter of time before those trajectories collided. While this trend predates and transcends the COVID-19 pandemic, the events of 2020 have sharpened a focus on how healthcare delivery and clinical research intersect with cybersecurity. Read the full paper to examine the three-pronged …
Workforce, Skills and Capability
Women in Leadership Spotlight Series: Stephanie Delgado, Senior Program Manager of Insight & Analytics - GovSpend
In addition to being a featured guest speaker at PSN's upcoming 'Big Data & Actionable Analytics' virtual event, Stephanie Delgado is the Senior Program Manager of Insight and Analytics for GovSpend - a company which aggregates public sector spending for all levels and types of public sector agencies. Outside of her 9-5, she is a contributor for Forbes Ignite (check out her piece on the Future of Work she wrote for Medium last year.) Stephanie has a Master’s Degree in Economic Management & Policy, and focuses on finding quantitative ways to measure qualitative variables. She also has a Finance/Admin Section …
General
Future Policing
The attitudes of the public towards police across the world are currently at an ebb. To change this perception and to remain relevant and connected to the communities they serve, police need to change their own behaviours, attitudes and practices.
IoT in the Public Sector: How We Can Work to Build a Secure and Ethical Network of 'Things'
The Internet of Things (IoT) could, and ultimately will, profoundly transform the public sector by altering how government entities gather data and information. Tech analyst company IDC predicts that by 2025 there will be a total 41.6 billion connected IoT devices influencing the way we build, manage and exist in our cities and spaces.The IoT alliance NZ suggests that IoT ‘could soon be as commonplace as electricity in the everyday lives of people in OECD countries.’ The adoption of this techy web of things could see increased productivity for New Zealand government processes and decision making. Therefore, transforming economic and …
Workforce, Skills and Capability
Women in Leadership Spotlight Series: Amy Hess, Chief of Public Safety, Louisville Metro Government
As the Chief of Public Safety for Louisville Metro Goverpublic sector network woman speakers imagenment, I oversee four departments: Police, Fire, Corrections, and Emergency Services. Together, these agencies comprise about 2,500 employees and a budget of $369 million. I previously served as a Special Agent in the Federal Bureau of Investigation (FBI), with assignments in Kansas City, Louisville, Tucson, Afghanistan, Memphis, Quantico, and Washington, DC. At the time I left the FBI in 2019, I was the highest-ranking woman and the only person to have served twice as Executive Assistant Director. I loved working for the FBI because I believe …
«
First
‹
Previous
…
144
145
146
147
148
149
150
151
152
…
Next
›
Last
»
Recommendations
Transforming Government Services: The Power of User Experience
Interviews
10 Oct 2024
Mastering the Complex World of AI Regulation for Government Applications
Industry Trends
12 Nov 2024
A Strategic, People-Centric Approach to OpEx in Public Sector
Whitepapers & Reports
19 Nov 2024
Building Future-Ready Governments: Transformational Lessons Learned from a Global Shock
Whitepapers & Reports
31 Oct 2024
Let's Chat Seamless Citizen Engagement: Collaboration, Technology, and the Power of Connection
Interviews
1 Nov 2024
