Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



Public Sector Network's Insights

General

Digitising and Scaling Corporate Services: Understanding the Benefits of Transformation for Government

In part two of the Digital Corporate Services blog series we take a look at how two public sector organisations are maturing, digitising and scaling corporate services, as well as the benefits they’ve achieved through transformation. Shared-services functions have a central role to play in today’s digital environment. These groups exist to streamline the management of internal processes and to assist in the quick and efficient delivery of software and services to customers as increasingly, the back-end work they perform is critical for capturing data that can then be used to create even better, more seamless front-end experiences. While corporate …
Digitising and Scaling Corporate Services: Understanding the Benefits of Transformation for Government
Australia 24 Aug 2020
Industry Trends
Public
Save Neboneid Hamoo Author avatar
General

The Next Big Step: Digitising and Maturing Government Shared Services

In part one of the the Digital Corporate Services blog series we discuss the opportunities, challenges and benefits of maturing government shared services with emerging digital tools and how to extract greater value and increase organisational agility and flexibility by maturing these services. It goes without saying that by now every public sector department and agency is on some kind of digital transformation journey. For a long time though these transformations have been end-user or citizen-centric – whether that be a new portal to renew drivers licenses online instead of queuing in person or a self-service function to help answer …
The Next Big Step: Digitising and Maturing Government Shared Services
Australia 21 Aug 2020
Industry Trends
Public
Save Neboneid Hamoo Author avatar
General

Public Sector Contract Management in the Age of Covid-19

Below we take a look at what contract management actually is, and why a reworking, or indeed an implementation of, contract management frameworks is integral to successfully navigating H2 2020. It seems we can’t have a conversation these days without the dreaded ‘c’ word coming up, and while a few ‘c’ words are considered the ‘c’ word, 2020 is a standout year for one in particular – Coronavirus. Needless to say the month of March left many reeling, with every single industry impacted in some way, with those in the corporate services, supply chain and procurement space especially feeling the …
Public Sector Contract Management in the Age of Covid-19
Australia 21 Aug 2020
Industry Trends
Public
Save Public Sector Network Author avatar
General

The Six C's of Emergency Communications

Evaluating mission-critical communications: 6 vital factors for safe cities | Daniel Hill, Director of Solutions ANZ, Motorola Solutions Could any policy planner, however astute, have predicted the difficult circumstances presented to our public safety agencies right now? Thousands made homeless by the worst bushfire season on record, COVID-19 lockdowns and border closures, and massive protest rallies compounding the risk of viral transmission. For police, fire services and medical responders, these are indeed challenging times. Mission-critical communications technology must fulfil certain essential criteria to meet the standards of today. It must facilitate strategic decision making by converting situational data into meaningful …
The Six C's of Emergency Communications
Australia 20 Aug 2020
Industry Trends
Public
Save Neboneid Hamoo Author avatar
Workforce, Skills and Capability

Post-Event Report - Virtual Future of Work Series 2020

Mobilize the Public Sector Workforce in Unprecedented Times June 15, 2020 – Eastern / Atlantic Canada | June 16, 2020 – Central / Western Canada Change is hitting the Public Sector workplace at an unprecedented pace. Is your organization ready for the future? From artificial intelligence to predictive analytics, employee wellness to employer branding, bring your-own-software to virtual reality — there is no shortage of advancements shaping workplaces in Canada’s public sector. The Future of Work series covers a range of topics around workforce development, recruiting, training and retaining the best possible workforce, changing ways of working supporting an increasingly …
Post-Event Report - Virtual Future of Work Series 2020
Canada 13 Aug 2020
Whitepapers & Reports
Public
Save Public Sector Network Author avatar
General

Adapting to new ways of procurement

How public sector procurement is impacted by crises, how it can respond, and how it can assist to build strong, better and more resilient communities.
Adapting to new ways of procurement
Australia 11 Aug 2020
Whitepapers & Reports
Public
Save Public Sector Network Author avatar
Digital Services and Customer Experience

Digital Government in 2020

This paper examines the role of government in supporting customers through critical challenges, including COVID-19, and how to achieve transformation, retain public faith in digital services, and understand the needs of clients when developing new platforms.
Digital Government in 2020
Australia 11 Aug 2020
Whitepapers & Reports
Public
Save Public Sector Network Author avatar
Workforce, Skills and Capability

Adapting to new ways of working in challenging times

Change is not a foreign concept to the public sector — the public sector has always needed to evolve to keep up with the world around it. Now, due to the Coronavirus (COVID-19) outbreak, the public sector has had to change quickly to respond. Beyond the public sector, existing societal changes driven by technology, and new ways of interacting have local, national and global impacts. Change, and building on the transformations brought by COVID-19, offer up new questions and challenges for policymakers and leaders in the public sector as they learn from their experiences so far.
Adapting to new ways of working in challenging times
Australia 11 Aug 2020
Whitepapers & Reports
Public
Save Public Sector Network Author avatar

Recommendations

Digital NSW Visualised: Communicating the Evolving Digital Landscape of NSW Government
Industry Trends 11 Dec 2024
Learning from the success of the Process and Technology Harmonisation (PaTH) Program
Industry Trends 13 Nov 2024
Let's Chat: Innovation vs. System Management: Navigating Government IT Challenges
Interviews 22 Oct 2024
Equity in Education: Part 1
Industry Trends 27 Oct 2024
Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation
Industry Trends 24 Nov 2024