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General

Personalized and Intuitive Healthcare with Technology

Across much of the healthcare sector worldwide, the global pandemic that many of us are still living through, exposed some of the fault lines that many of the medical professionals have known about for years. The medical sector – like most sectors – is not perfect and is not immune to problems. In fact, many of the larger problems have been festering for a long time, but the sector has been too busy or too blind to address them. Though the pandemic has exposed this publically, an institution like Hamilton Health Sciences knew that there were issues many years earlier. …
Personalized and Intuitive Healthcare with Technology
Canada 12 Jul 2022
Industry Trends
Public
Save Rosie Fea Author avatar
General

Exclusive Interview with Jaime Schorr - Chief Procurement Officer at State of Maine Q&A

Jaime C. Schorr is the Chief Procurement Officer for the Maine Department of Administrative and Financial Services. In this capacity, she oversees Procurement Services, Information Technology Procurement, Central Services (Postal Operations and Surplus), Central Fleet Management, and the Central Warehouse. Jaime provides consolidated management and coordinates oversight over the various divisions of the Bureau. Her directional leadership and strategic management ensures purchases, procurements, and acquisitions of all contractual services, supplies, materials, and equipment facilitate the most economical use of public funds. Jaime holds a BA from The George Washington University, an MBA from New England College and a JD from …
Exclusive Interview with Jaime Schorr - Chief Procurement Officer at State of Maine Q&A
United States 7 Jul 2022
Interviews
Public
Save Juhi Agarwal Author avatar
Data, Analytics and AI

Information Management for Government

Government Speaker: Kathryn Gulifa, Chief Data & Analytics Officer, WorkSafe Victoria Given the amount of data involved in each process, “the whole strategy was underpinned by data and analytics as a key pillar of the strategy.” Importantly, this was identified early and thus the “board and executive team were on board and understood the value of data and analytics.” The first deliverable was the implementation of a new CRM (customer relationship management) platform “that was initially focussed on managing the inspector at the operations.” The strategy document that lay behind the implementation was “several hundred pages long and described the …
Information Management for Government
Australia 4 Jul 2022
Industry Trends
Public
Save Rosie Fea Author avatar
Data, Analytics and AI

Developing Autonomous Data Competencies for Real Value & Analytics-Readiness

The concept of data integration can mean different things to different people, but for this purpose, it means “joining, combining or linking data from more than one source.” Generally, the data needs to have shared characteristics, so that it should be “about people or businesses,” and it can also be “integrated over time to create a longitudinal dataset.” But to really get the most out of the data, it also needs to interact with other datasets. For instance, “educational outcomes are not just affected by what’s happening in the classroom, they’re also affected by other things like health and family …
Developing Autonomous Data Competencies for Real Value & Analytics-Readiness
Australia 4 Jul 2022
Industry Trends
Public
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Workforce, Skills and Capability

Inspiring Communities Spotlight Interview

Inspiring Communities, a not-for-profit organization based in Nova Scotia, is an equity-centered systems change leader in Atlantic Canada. We recognize that our current systems and institutions don’t work for the people who need them most. We believe that collective action is essential, so we innovatively connect communities. We create collaborative systems partnerships and measure our impact. To ensure our effectiveness and sustainability, we maintain a strong core. We engage in reflective evaluation practices to learn from our experiments, integrate that learning into our work, and share what we’ve learned through our regional and national networks. Our initial funders from the …
Inspiring Communities Spotlight Interview
Canada 29 Jun 2022
Interviews
Public
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Cyber Security and Risk Management

Sifting through the Cyber Noise: Macquarie Government's Perspective

As one of the most targeted segments, government agencies IT Security teams are faced with a never-ending battle to keep their environments secure from every new threat. Like the story of the boy and the dyke, there are just too many holes and not enough fingers. Cybersecurity…
Sifting through the Cyber Noise: Macquarie Government's Perspective
Australia 28 Jun 2022
Industry Trends
Public
Save Teresa Anderson Author avatar
General

Achieving Digital Transformation across the Australian Public Service by 2025

Ultimately the Data Scheme is focussed on “increasing the availability and use of Australian government data,” so that it helps government to deliver services that are “simple, helpful, respectful and transparent,” allowing government to operate better. This creates great possibilities, and thus the ONDC is always optimistic, “believing that the best is always yet to come.” Data has largely become a “significant world currency,” with the volume of data “growing at an exponential rate.” In a practical Australian sense, during the global financial crisis a little over a decade ago, Australian government officials, who were involved in trying to alleviate …
Achieving Digital Transformation across the Australian Public Service by 2025
Australia 23 Jun 2022
Industry Trends
Public
Save Juhi Agarwal Author avatar
Digital Services and Customer Experience

Spotlight Interview - Spotlight Interview – Digital Government and CX ANZ Q2 National Insights

Government is in an interesting position when it comes to technology trends. The pandemic has accelerated the shift to digital interaction. 59% of citizens we surveyed recently told us they increased their use of government digital platforms since the start of 2020. App dedicated and mobile responsive applications are becoming expected by citizens, which in turn means the same functions and features are being compared to leading digital applications such as Uber. We are seeing approaches of user centered design and development become common practice, there is now much more focus on capturing the voice of citizen to make design …
Spotlight Interview - Spotlight Interview – Digital Government and CX ANZ Q2 National Insights
Australia 23 Jun 2022
Industry Trends
Public
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