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Health Innovation
For years, the diversity of the residents and communities within the partnership produced a lot of data, though for a long time it was not used to its fullest extent. Nonetheless, it has always been a “real tapestry that shapes a lot of how we think about data quality, and how we work with our community.” Though the network operates independently, it is obviously part of the city of Toronto and part of the province of Ontario. Thus the health teams within Ontario decided to look at all the data that was being collected “to understand where our patients were …
Health & Human Services
Spotlight Interview - Health & Human Services National Insights: Spring
For example, time stressed healthcare providers (HCPs), seeking valuable information to improve patient outcomes, are using HCP-gated product websites where chat bot technology can provide the pertinent information but has the intelligence to escalate to a ‘real’ person when needed. The increase in the number of HCP engagement channels resulted in an explosion of valuable data, for example, data to help understand which HCPs preferred which channels. AIML technology allows stakeholders to efficiently handle and extract actionable insights quickly. The COVID-19 pandemic has accelerated changes in the life sciences industry. In the next 2 to 5 years, self-service of key …
Health & Human Services
Health Systems Change - What It Takes
When we think about systems change and systems enquiry, what is it and why is it important to influence change in complex and ever-evolving systems? A defining factor of healthcare and human services professionals are investment into genuine care for patients, customers and the wellbeing of the population. Driven by such altruistic intentions, can be the foundation for potent impact on society globally. The purpose of this article is to empower you, as the clinician, practitioner, lecturer, researcher, manager and leader in healthcare to understand the impact that you do make, and have the potential to make. As the front-line …
Health & Human Services
Spotlight Interview - Health and Human Services ANZ Q1 National Insights
As we work with healthcare organisations around the world, we’re seeing a bigger push towards better analytics, better insights and more interest and use of AI/ML and NLP. While most provider organisations, even the larger ones, but especially those in the community, don’t have teams of data scientists to build complex AI models, what we are seeing is more useful predictive analytics, purpose-built models to optimise and make areas of the healthcare workflow more efficient. Interoperability has been top of mind for a very long time. While more and more technology vendors are bringing their solutions into more open standards …
Health & Human Services
Creating and sustaining an engaged and caring workforce
At the recent Improving Patient Outcomes and Experience event, we heard from Bernadette Kenny, General Manager, Primary Care Innovation and Development, WA Primary Health Alliance as she dived into how to create and sustain an engaged and caring workforce. In this article she explores: Both of these standards and concepts are about achieving high performing care, but since the Alliance was set up to work with GP clinics, “we were very curious at the beginning about what defined a high performing general practice.” Of the 10 building blocks as part of the model, “the first four are foundational to support …
Health & Human Services
Digital Healthcare Innovation: Trends Driving Digital Health Transformation in 2022 & Beyond
The COVID-19 pandemic is placing enormous strain on the global health care sector’s workforce, infrastructure, and supply chain, and exposing social inequities in health and care. COVID-19 is also accelerating change across the ecosystem and forcing public and private health systems to adapt and innovate in a short period. The Covid-19 pandemic has, and still is, placing enormous strain on the Australian healthcare sector. Everything from workforce to infrastructure, supply chains and access to care have had a spotlight shone on them in the last 20 months. While exerting strain and revealing how vulnerable the healthcare industry is, the pandemic …
Health & Human Services
Infrastructure as the key to healthcare improvement
At the recent Healthcare Infrastructure event, we heard from Prof Russell Harrison, Chief Executive, Western Health (Vic) as he dived into how infrastructure is the key to healthcare improvement. In this article he explores: The oldest of Western Health’s sites is Williamstown Hospital. “The foundation stone was laid in 1892, and it was opened in 1894.” It has been in continuous use for 127 years, though of course has had many upgrades since, with some “of the older parts knocked down and renovated for better patient care.” Another relatively old facility is Footscray Hospital “which opened in the 1950s.” From …
Health & Human Services
4 Ways to Improve Your Patient Experience
However, increasing evidence linking patient experience to improved outcomes as well as regulatory trends should provide a compelling case for improving patient experience. So what steps can your organisation take to improve its patient outcomes and experience? Improving the patient experience starts with engaging the community before they enter care. Including family members in the circle of care and proactively promoting preventive care can help catch disease early or avoid its onset. Sharing information through various outreach and educational programs can help patients and their families make more informed choices about their care. By increasing patient knowledge, both the patient …
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