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Data & Analytics
Delivering a New Era of AI-Augmented Citizen Services - Innovate SA 2023
Now more than ever, governments need to adapt to changing environments to deliver a new era of AI-augmented citizen services and government efficiency. Dirk Kotze, Automation Segment Lead at IBM Australia & NZ explores this in more detail.
Digital Government & CX
What’s Coming Next for the South Australian Government? - Innovate SA 2023
In this keynote session Dr Eva Balan-Vnuk, Executive Director and Government Chief Information Officer at the Department of the Premier and Cabinet discusses what's next for South Australian Government with a focus on AI, and how to effectively and securely harness intelligent AI, as well as the creation of innovation cultures.
Digital Government & CX
Top Tips to Make Government More Human Centred - Innovate SA 2023
When executed well, a user-centred approach leads to the creation of government services that align with people's needs and desires. In this fireside chat Eloise Burge, Principal Service Designer with the Department of the Premier and Cabinet South Australia shares her top tips for Human Centred Design in government.
Digital Government & CX
Accelerating Value From Digital - Innovate SA 2023
In this keynote session Joan O’Reilly, Senior Director Digital Advisory at Avanade discusses how to accelerate value from digital, while delivering on the customer-centric promise.
People & Culture
Making Room for the Next Generation of Exceptional Leaders - Innovate SA 2023
In this session a panel of South Australian Government HR and People & Change executives come together to discuss what’s needed to encourage and build the next generation of exceptional leaders.
Technology & Transformation
Partner Content
Looking Glass: Bringing tech-led business changes into focus
For many businesses around the world, keeping up with technology can be a significant challenge given the rapid pace of change in the industry. That’s why Thoughtworks created the Looking Glass— it’s designed to help businesses navigate industry shifts and identify new opportunities. This report will help you to identify the most important trends impacting your business today and in the future. In times of economic uncertainty, it's critical that you make informed decisions about how to act and what to prioritize. Doing so will position you to emerge stronger on the other side.
Technology & Transformation
The Long-Game Approach to IT Modernisation - What Comes Next?
The hype of Hybrid IT and Cloud no longer holds as much clout as it did only a couple of years ago, as the excitement around potential benefits fast became the ubiquitous reality. It appears we’re all doing it in some way shape or form. So, the question has turned from what if, to what now?
Data & Analytics
The State of Innovation within Queensland and its Impact on the Future
The state of innovation within the Queensland government is vibrant and promising. With initiatives like Advance Queensland, the state is fostering a thriving start-up ecosystem, supporting research and development, promoting industry collaboration, and embracing smart city concepts. Challenges remain, but the commitment and efforts put forth by the government are propelling Queensland's innovation landscape forward. As a result, the state is well-positioned to capitalise on the benefits that innovation brings to society, the economy, and its citizens.
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Recommendations
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Industry Trends
13 Jun 2024
Let's Chat: Combatting Cybersecurity: It is a Team Sport
Interviews
24 Jun 2024
Integrating Legacy System Improvement into Your Innovation Strategy
Industry Trends
18 Jun 2024
Enhancing Skills-Based Hiring in State Governments to Open Career Pathways
Whitepapers & Reports
11 Jun 2024
Designing Services Around Citizen Needs: Achieving Seamless CX in the Digital Era
On Demand
21 Jun 2024