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Workforce, Skills and Capability
Navigating the Path to a Modern Australian Public Service: An Insight into APS Reform Efforts and Future Strategies
Innovate Australia
Ahead of the Innovate Australia Showcase we spoke to Dr Rachel Bacon, Deputy Commissioner at the APSC, to discuss the intricacies of APS reform efforts and the future outlook for …
Digital Services and Customer Experience
Discussing the Future of Modern Government Service Design with the Hon Victor Dominello and Damon Rees
As governments strive to balance priorities and the allocation of scarce resources, new approaches are needed. We caught up with the Hon Victor Dominello and Damon Rees to discuss modern government service design and glean their insight on how to ensure your department is transformation ready.
Cyber Security and Risk Management
Can Governments Reverse the Damage to Citizens' Post-Pandemic Loss of Trust?
Globally trust in government is at all-time lows, but by acknowledging that there is in fact an issue, government can begin reframing the narrative. It is clear that public trust is crucial for government as it forms the foundation of a healthy democratic society. Trust in government fosters social cohesion, stability, and effective governance. So read on to discover the approach to regain citizen trust with two essential elements.
Digital Services and Customer Experience
6 Public Sector Trends Ramping Up Service Delivery in 2024
In a digital age where convenience is king, governments are stepping up to the challenge, revolutionizing service delivery to meet the needs of a rapidly evolving society. So let’s dive into the 6 biggest digital government service design trends, plus we'll see how global government innovation leaders are already harnessing these trends to drive superior citizen outcomes.
Digital Services and Customer Experience
Digital Government Spotlight: 5 Projects Transforming the Australian Public Sector
Innovate Australia
Ahead of the Innovate Australia Government Showcase we caught up with five Federal Government leaders to explore the projects and initiatives they're working on, and to learn how these projects …
Digital Services and Customer Experience
Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024
Digital NSW 2024
A NSW Public Sector Report: Inclusion, Cyber, AI & Innovation
Digital Services and Customer Experience
Partner Content
Australia's Public Sector Being Reshaped by Digital Transformation
The implementation of new technologies and digital tools is reshaping Australia’s public sector, with new research showing 85% of government workers surveyed had recently experienced a digital initiative being implemented within their department or agency.
IT Modernization and Cloud
Adapting and Thriving: Navigating Digital Transformation for a Future-Ready Workforce
Public Sector Innovation Show - Federal - Canada
In this Government Keynote session, we hear insight from Daphnée Nostrome, Director, Channel Strategy, Office of Chief Client Officer, Canadian Digital Service on the impact of digital transformation on workforce …
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