Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Reset



Terrance Stroud's Insights

Workforce, Skills and Capability

Providing Agencywide Training Support for redeployed staff during a Global Pandemic

Due to the onset of Covid 19 in March 2020, agency staff were redeployed to the New York City Department of Social Services Supplementary Nutrition Assistance Program (SNAP) and Cash Assistance (CA) programs, and a training solution was required for these redeployed staff. As policies and processes shifted because of the pandemic, the New York City Department of Social Services redirected resources to mission critical areas. Staff from various departments throughout the Agency were reassigned to assist programs that administered social service benefits. The Office of Training & Workforce Development (OTWD) led the charge in the development and deployment of …
Providing Agencywide Training Support for redeployed staff during a Global Pandemic
United States 22 Dec 2022
Case Studies
Members-only
Save Terrance Stroud Avatar

Recommendations

Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation
Industry Trends 24 Nov 2024
Service Transformation in the Digital Age
On Demand 7 Nov 2024
How Technology Empowers Diversity, Inclusion, and Talent in Digital NSW
Industry Trends 10 Dec 2024
The Importance of Business and IT Strategy
Industry Trends 8 Dec 2024
Embracing Value Stream Thinking in Public Sector Project Management
Guides 21 Oct 2024