Artificial intelligence has moved from experimentation to a strategic priority across government. Yet as investment grows, so too do questions around trust, governance, capability and outcomes. While many agencies are exploring AI, the challenge is no longer whether to adopt it—but how to ensure it delivers meaningful value for citizens, strengthens public trust and supports better government decision-making.
Join Dr Ian Oppermann, Commissioner at the ACCC and former NSW Chief Data Scientist, for a discussion on what it takes to move beyond AI ambition and towards responsible, effective implementation. Drawing on lessons from government, industry and international experience, this session will explore how leaders can navigate the opportunities and risks of AI while building the foundations for long-term success.
Key Discussion Points
Moving beyond pilots: what separates successful AI adoption from experimentation
Defining and measuring public value in AI-enabled government services
Building trust, transparency and accountability into AI decision-making
Developing the leadership, workforce capability and organisational culture needed for responsible AI adoption
Creating governance and standards that enable innovation while managing risk
Speakers:
Dr Ian Oppermann, Commissioner at the ACCC and former NSW Chief Data Scientist — He has extensive experience across data, technology, digital identity and AI governance, with a focus on how data can be used responsibly to improve services, decision-making and public outcomes. His work has helped shape important conversations around trust, transparency and the role of emerging technologies in government and the wider digital economy.
Moderated by Jennifer Arnold — Jennifer Arnold MAICD is Managing Director of Jennifer Arnold Consulting and a senior executive with nearly three decades of experience across marketing, sales, communications, customer experience and consulting. She has worked with leading technology and services organisations, supporting go-to-market strategy, advisory boards, customer communities and public sector engagement.
