Government Innovation Showcase Queensland 2026
10 Sep 2026
Royal International Convention Centre, Brisbane
Who will be there?
Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
- Guide ethical AI implementation within government for increased transparency and accountability.Integrate citizen feedback effectively into policy-making through digital platforms.
- Lead cross-agency collaborations to boost public service delivery efficiency.
- Promote resilient digital infrastructure that supports continuous innovation in public services.
- Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
- Strategically bridge the digital divide to ensure equitable access to government services.
Discover best practices for implementing predictive analytics, ensuring data security, and the leading AI projects that drive efficiency and optimise service delivery.
- Identify when and where to deploy AI: exploring potential areas where AI practices can drive both operational efficiencies and innovations.
- Achieve ROI on AI investments: explore how to scale secure AI deployment and generative AI tools into everyday activity
- Navigate privacy, regulation & ethics to maintain public trust and adopt responsible and ethical AI practices
- Drive responsible, transparent and explainable AI workflows, today and for the future
- Accelerate trusted data delivery, continuous monitoring and improvements to harness the full capability of your data and drive AI accuracy and impact
- Advance the development and adoption of AI to maximise efficiencies in service delivery and CX
Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.
- Embed digital technologies and AI within customer interactions to create a more seamless, accessible service
- Become better equipped to understand emerging citizen needs and promptly cater to these
- Harness co-creation and user feedback to design smart, simple and connected services
- Understand how to balance digitisation, AI and self-service with human connections
- Leverage insights and customer feedback to provide a next-gen service
Define your strategy for modernisation to achieve agility, resilience and innovation.
- Modernise legacy ICT infrastructure to support innovation agility and meet the needs of continued digital advancement
- Deliver scaled technology change transformation and unlock ICT as an enabler of change
- Build a flexible and adaptive ICT infrastructure to sustain agility and innovation
- Implement resilient network, cloud computing, and data centre strategies to strengthen government operations, ensuring scalability and reliability
- Unlock the potential of hybrid IT and Cloud and navigate complexities of its roll-out to drive further efficiencies and enhanced service capabilities
- Create the foundation to deploy more advanced AI technologies and information management uplift
2025 Featured speakers
Honourable Steven Minnikin MP
Minister for Customer Services and Open Data and Minister for Small and Family Business, Queensland Government
Sally Stannard
Director-General, Department of Transport and Main Roads
Bob Gee
Director-General, Department of Youth Justice and Victim Support
Chris Fechner
Chief Executive Officer, Digital Transformation Agency
Kathy Parton
Deputy Director-General, Department of Women, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism
Cameron Harsley
Deputy Commissioner, Queensland Police
Andrew Bennett
Deputy Director-General, Queensland Government Procurement, Department of Energy and Climate
Erin Earle
CIO/Senior Executive Director, Digital Transformation, Department of Families, Seniors, Disability Services and Child Safety
Rachel Vagg
Auditor-General, Queensland Audit Office
Tracks at a glance
Digital Services, CX, and AI Innovation
For executives in Digital Services, Customer Experience, and Service Design. Explore how to deliver intuitive, inclusive and citizen-centred services through human-centred design, digital tools, responsible AI and automation
This track explores how digital services, customer experience, and artificial intelligence are reshaping the way government engages with Queensland. Designing intuitive, inclusive and impactful services: this track explores how public sector leaders are reimagining services around the real-world needs of citizens. Through human-centred design, digital innovation, and the strategic use of automation and AI, we’ll examine how to deliver more connected, personalised and inclusive experiences. From productivity and accessibility to quality and trust, join us as we explore the tools, mindsets and strategies shaping the next generation of public service delivery.
Technology, Data, and AI Integration
For leaders in Technology, Data, ICT, Architecture and Transformation. Learn how to modernise systems, embed AI, and leverage data to drive smarter, faster and more resilient government operations
Building the digital intelligence and infrastructure that powers modern government: this track brings together technology, data and automation as the engine room of public sector transformation. With a focus on practical enablement, we’ll explore how government leaders are modernising legacy systems, embedding AI into operations, and using data to unlock smarter, faster decisions. From foundational platforms and interoperable systems to responsible AI and scalable data approaches, this stream showcases how integrated tech and data strategies can drive performance, innovation and resilience across the sector.
Why attend?
Actionable Insights
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Fostering Collaboration
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Unmatched Networking
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
Vendors, boost your presence
Becoming a partner at the Government Innovation Showcase Queensland offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernisation. With a focus on the state’s specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the state’s challenges, and reinforce your commitment to advancing government services in impactful ways.
Rewind: Moments from 2025
State of the Service Spotlight: Queensland Innovation 2025
Queensland’s Digital Government Pulse: Priorities, Barriers, and the Road Ahead
As digital transformation reshapes Australia’s public sector, Queensland leaders are navigating a landscape where automation, workforce culture, and technological disruption dominate the agenda. Recent polling provides a comparative look at Queensland’s digital priorities and barriers against national benchmarks, offering fresh insights into where the state is leading and where gaps remain.
Ready to register?
Registration is free for government