Government Innovation Showcase Queensland 2026

Setting the tone for the priorities and thorniest challenges Digital and CX professionals are facing.

Setting the tone for the priorities and thorniest challenges Tech and Data professionals are facing.

• DETSI’s Innovation Squad – a framework for building challenge-based rapid delivery capability across Qld Government
• Bringing together small cross‑functional government teams to prototype, test and refine solutions, prioritise outcomes, and learn to work in short, agile sprints
• Accelerating innovation inside government: fast learning, low risk, and high impact
• Working side‑by‑side with frontline teams and industry partners to test what’s feasible, what’s valuable, and what can scale

As Queensland Government agencies explore the opportunities of AI, success will depend on more than the technology itself. This keynote examines how AI can be adopted responsibly through governance, accountability, human oversight and enterprise guardrails—built on the foundation of a proven, enterprise-grade delivery platform. Attendees will learn how the combination of OutSystems and DB Results helps agencies accelerate modernisation, improve citizen outcomes and embrace AI with confidence, while maintaining the security, compliance and delivery assurance expected in government.

• How key departments are executing their technical and strategic goals in preparation for the Brisbane 2032 Olympic and Paralympic Games
• The future of transformational customer engagement - demands, priorities and opportunities
• Closing the digital divide - promoting access, affordability and inclusion across the state
• Progressing a continuous and sustainable customer-centric government beyond 2032 - initiatives shaping the future of Queensland service delivery

Lee Stevens

Head of Business Technology, Brisbane 2032

Lea Diffey

Executive in Innovation, Science and Sustainability, Queensland Government

Rob Bolard PSM

Industry Principal Public Sector APJ, Pega

• Government information as an asset and a risk
• Focusing on the whole ‘information ecosystem’ – why public record keeping, and information governance, access and security operate together rather than in isolation
• Investment in strong information governance as an enabler
• Information as the ‘new gold’ serving as the critical raw material for modern digital government, powering innovation and AI
• Data accuracy and integrity – the requirement for accurate, current and trustworthy information to generate meaningful insights and outputs
• The role of the public sector in maintaining public trust in government through transparency and protection of person information

Joanne Kummrow

Queensland Information Commissioner, Office of the Information Commissioner, Queensland

Dr Dan Philip

Acting Director, Procurement AI, Analytics, Strategic Insights and Digital Solutions, Department of Housing and Public Works

Rachel Vagg

Auditor-General, Queensland Audit Office

Rachael Rangihaeata

Director Policy and Assurance, Government Records, Queensland State Archives

As AI adoption accelerates across government, technology leaders face growing pressure to balance innovation with financial accountability. New AI workloads are driving increased cloud and infrastructure costs, while expectations for measurable public outcomes continue to rise. This session explores how government agencies can improve visibility into AI-driven technology spend, strengthen governance, and connect IT investment decisions to the public value they deliver.

• The Torres and Cape footprint across rural and remote communities as the only acute and main primary care provider - learnings from recent digital and human interface innovation successes
• Moving toward single platforms and systems that provide simplicity for clinicians and safety for residents - the hidden factors that either enable or disable success
• Empowering teams to deliver population level health at the front line. In QLD, there are a lot of small communities with complex health needs - what pulls all that together? Are our systems and services easy enough for people to orientate, utilise and have visibility over? Also touching on how this then increases accessibility and citizen engagement

Policing is becoming data-driven, tech-enabled, and risk-exposed simultaneously

QPS operates in a high-stakes, public accountability environment

The CRO and CDO roles are naturally interdependent—but sometimes in tension

• From data to decisions - risk, technology, and public trust
• How does QPS define acceptable risk when deploying new technologies
• Where is the line between digital transformation and operational safety
• Digital transformation in a frontline environment - legacy systems vs modern platforms
• How risk and digital teams collaborate on threat detection and incident response readiness
• How QPS maintains community trust while advancing tech

As AI workloads reshape the demands on government Facility and Technology infrastructure, Asset visibility is no longer optional — it's strategic. This session explores how software-driven discovery and intelligence enables a shift from reactive maintenance to proactive condition-based lifecycle servicing, plus identifying which systems and equipment need to evolve before becoming a barrier of entry.