Government Innovation Showcase British Columbia

Led by Fujitsu

Led by Oracle

• Service at a connected level, bringing together technology and people
• Pillars: Technology, governance, policy, common standards

This panel will explore what it takes to deliver services that feel seamless to the people who use them, regardless of which ministry, program, or channel is involved. The conversation will focus on the pillars that enable scaling up integration. Speakers will discuss how these elements work together to support collaboration across ministries, improve service coordination, and create the conditions for delivering simpler, more effective, and people-centred services.

Led by Salesforce

As services become more connected and automated, public confidence depends on understanding how government decisions are made and how information can be accessed. This session will show how you can build transparency, explainability and effective oversight into digital programs before trust problems emerge.

• Embed access-to-information and transparency requirements during service and system design
• Clarify how AI-supported decisions should be documented, explained and challenged
• Strengthen governance by assigning clear accountability for data, algorithms and public records
• Prepare your organization to respond openly when digital systems create errors or unintended outcomes
• Balance legitimate privacy protections with the public’s right to understand government decisions

Led by Zoho

• Advancing AI adoption with inclusion, equity and accessibility at the forefront
• Supporting responsible innovation across the public service
• Insights from the pilot of AI across government and how they will help shape the future of responsible AI adoption, workforce enablement, and people-centred delivery

The panel will explore how the government can advance AI adoption in ways that are inclusive, equitable, and accessible, ensuring that employees across the public service can benefit from new tools and capabilities. Panelists will discuss emerging opportunities and the role of responsible innovation in building connected, trusted, and people-centred services, while helping shape priorities for the future of work and service delivery.

Cyber threats and expanding data use are increasing pressure on public sector organizations to coordinate security and privacy controls across institutional boundaries. This session will show how you can align cyber risk, privacy governance and incident readiness while keeping essential services operating.

• Coordinate cybersecurity and privacy responsibilities across provincial, local and post-secondary organizations
• Strengthen incident response by defining how security, privacy and operational leaders work together
• Assess third-party and platform risks before sensitive data moves between systems
• Apply privacy-by-design and secure-by-design controls to new technologies
• Prepare your organization to manage breaches, service disruption and regulatory scrutiny