Government Innovation Arizona

Arizona is entering a new phase of digital government where speed, coordination, and trust are no longer trade-offs, but expectations.

This session will bring together delivery, data, and cybersecurity leadership so you can align on the operating moves that enable faster outcomes across agencies without weakening trust.

• Align priorities across delivery, data, and security so teams can move faster without creating new risk or fragmentation.
• Clarify decision rights and operating rhythms that reduce delays in approvals, data access, and production release.
• Strengthen the data foundations and interoperability needed to deliver joined-up services and AI-enabled work at scale.
• Embed Zero Trust and resilience practices into the default delivery path so security becomes an enabler of speed.
• Commit to a shared direction for agencies and partners, with clear measures of progress (time saved, reuse, duplication reduction).

Many AI strategies fail not because of ambition, but because the underlying stack cannot support real deployment.

This session will cut through theory so you can identify the combinations of platforms, integration layers, and tools that hold up under government workloads.

• Assess which data, platform, and integration components are already working together in live environments, not just pilots.
• Reduce time-to-value by connecting existing systems into modern architectures without full replacement.
• Identify which tools and approaches fail when moving beyond initial use cases so you can avoid costly missteps.
• Optimize investment decisions by prioritizing proven combinations that support deployment, adoption, and long-term sustainability.

Arizona’s ability to deliver AI and analytics outcomes depends on the behind-the-scenes work that makes data usable: cataloging, profiling, and quality measurement.

Find out what data readiness looks like at the main enterprise services agency in practice, including the process and tools needed. Discover the frameworks, resources, and architecture that empower data teams to drive better outcomes across the enterprise for real analytics and AI use cases.

• Establish a repeatable data readiness framework that teams can apply across domains.
• Equip data teams with practical operating rhythms: intake and prioritization, stewardship cadence, and clear “definition of ready” standards for AI and analytics.
• Empower teams with reusable assets teams can pick up quickly to reduce reinvention and speed delivery.
• Translate readiness work into business impact by tying improvements to priority use cases.
• Understand how the architecture supports the work end-to-end, including cataloging/profiling/quality measurement and insight delivery and enablement.

Arizona’s AI progress is being shaped by work happening now to make data usable, accessible, and reliable across agencies.

This session will highlight practical readiness moves, so you can apply what’s working to enable scalable, real-world AI applications.

• Assess how agencies are identifying, cataloging, and prioritizing data assets to support AI use cases and decision-making, alongside preparing teams to work with these data assets effectively.
• Advance from visibility to usability by making data easier to access, share, and apply across programs and services, while enabling workforce adoption of new data-driven workflows.
• Improve quality and sustainability by clarifying roles, decision rights, and stewardship cadence across data ownership, supported by leadership alignment and clear expectations for how teams operate.
• Reduce integration friction by aligning shared standards, metadata, and interoperability requirements early, while equipping teams to adapt to more integrated ways of working.
• Strengthen alignment between data teams and operational leaders so insights are used consistently in frontline workflows, with practical measures of value (cycle time, duplication, reuse), and reinforcing consistent adoption of these practices across teams.

Arizona’s modernization and AI adoption are raising the bar for cyber resilience—making identity, recovery, and vendor risk the decisive control points, not just perimeter defenses. In this session, the State CISO will outline a practical “protect, detect, recover” playbook that agencies can execute together to reduce blast radius, shorten disruption, and improve public trust while still moving fast.

• Identity as the new perimeter: how to prioritize phishing-resistant MFA, privileged access management, and continuous access evaluation for high-value systems.
• Ransomware-ready operations: immutable backups, recovery time objectives for critical services, tabletop exercises, and what “minimum viable continuity” looks like for citizen-facing systems.
• Third-party & cloud concentration risk: setting baseline security requirements for vendors, continuous assurance, and contract language that protects government data and limits model training/data movement.
• Cross-agency cyber operating model: shared telemetry and detection, incident command structure, common control baselines, and the metrics that prove resilience is improving (not just compliance).

Most poor government digital services don't come from bad intentions—they come from good people working inside complex systems. This session will draw on nearly 30 years of experience to reveal three common mistakes that quietly undermine even the best-funded modernization efforts and that most teams never realize they're making.  

Through real-world stories, this session shows how human-centered design helps agencies uncover what people actually need before they build, buy, or automate. The payoff: reduced errors, call volume, and costly post-launch fixes, while building public trust.  

Whether you're modernizing a website, working on digital accessibility, or rolling out your first AI use case, you'll leave knowing how to spot these mistakes in your own work, and how to avoid them. 

Arizona's residents were navigating separate agency portals, each with its own login, creating real barriers to services people rely on. This session will show you how ADOA-ASET built and launched the A-to-Z Arizona Portal, from cross-agency integration to go-live, so you can apply the delivery model and lessons to your own digital modernization work.

• Consolidate citizen access to state services under one authenticated account without replacing existing agency systems.
• Integrate identity and eligibility platforms across government tiers to remove friction at key service transitions.
• Apply human-centered, mobile-first design principles to reduce barriers and improve service uptake.
• Build cross-agency governance and collaboration into your delivery model from the outset.
• Identify lessons from the A-to-Z rollout that apply to your next digital service program.

Governments are modernizing across hybrid environments at the same time adversaries are industrializing attacks, making resilience a design requirement, not a response plan.

This session will explore a threat-informed, Zero Trust approach to strengthen detection, response, and recovery while you modernize critical systems.

• Assess the highest-risk failure points across identity, endpoints, networks, cloud, and core applications in hybrid environments.
• Reduce exposure by adopting Zero Trust patterns that verify continuously and limit blast radius across users, devices, and workloads.
• Improve detection and response by operationalizing threat intelligence, SOC modernization, and security automation across agencies.
• Strengthen continuity by hardening backup, recovery, and cyber-resilience playbooks for critical services and large-scale disruption scenarios.