Service Experience & Transformation Journey
In this Government Keynote session, we hear insights from Jacquie Harrop, Assistant Director People & Innovation, Magistrates' Court of Victoria on how her department has enhanced their service delivery with a new online hearing channel, a new online service center, a new knowledge management system and the role out of a new case management system.
Recommendations
Future Trends in Digital Government
ON DEMAND
8 Jan 2026
The Public Sector Podcast: Making Digital Security Everyone’s Business – Uplevelling Awareness and Skills Across the Organisation to Navigate the Modern Digital World
INDUSTRY TRENDS
16 Feb 2026
Tips from Figma for making your site more accessible
INDUSTRY TRENDS
5 Dec 2025
From Innovation Track to Real Impact, Karen Abey on Digital Transformation in Hobart
INTERVIEWS
19 Jan 2026
Designing for Everyone: Advancing Digital Inclusion
ON DEMAND
7 Feb 2026


